Network Switch Problem

Zygosaur · June 1, 2023

So I switched internet provider recently and when the new router was installed, some of the ports on my switch stopped working. For example, the port my PC is plugged into will show "Unidentified Network" but if I change it over to the port next to it, it works fine. This is the case for a few of the ports on the switch and would like to have them all working. I've already tried factory resetting the switch and router but can't get it to work. Any help is greatly appreciated. Thanks.

Falcon1986 · June 2, 2023

3 hours ago, Zygosaur said:

So I switched internet provider recently and when the new router was installed, some of the ports on my switch stopped working.

Have you plugged a PC directly into the ISP's router rule in/out the switch?

3 hours ago, Zygosaur said:

I've already tried factory resetting the switch and router but can't get it to work.

What are the makes/models of the network hardware that you have? Start with what the ISP supplied you with down to the switch before the PC.

3 hours ago, Zygosaur said:

I've already tried factory resetting the switch...

Unless you have a managed switch, you shouldn't have to do this for unmanaged switches.

3 hours ago, Zygosaur said:

This is the case for a few of the ports on the switch and would like to have them all working.

What type of ethernet cable do you use? Have you tried using new/different ethernet cables? What is the integrity of the cables themselves? Any sharp bends or frayed insulation? Do they all negotiate at 1Gbps?