Unusual issue with Monitor. Please help

[no0bHere25x]

Hello Everyone ! 

Good day to all of you.

I have a MSI G241 monitor. 1080P 144hz. I have it for 2 years now and yesterday, I had an issue with it. the bottom part of my screen, where the taskbar is exactly located, turned grainy, I didnt pay much attention to it since I thought its because the game I was playing just got bugged. I turned off my computer and was almost sure it'll be okay when I wake up.

Of course, it didnt . the screen was still grainy, I pushed some part of the bottom screen then it became clear. the only issue now is that, its not displaying that it should be. What it does is displaying the top portion of my screen, its duplicating it. so , instead of the taskbar, when I have chrome open, what I are the title tabs of my browsers.

I tried multiple troubleshooting,. I used a different HDMI cable, I tried a different port, I tried both VC and onboard graphics, reinstalling/updating drivers, still nothing, Im guessing its the monitor itself.. now, if there are any experts here, can you help me? I would like to avoid buying another monitor since I cant afford it. 

attached here is a picture of the monitor, if you look closely, the bottom screen shows exactly whats on the top of my screen. 

Thank you so much in advance. 

[GOATWD]

33 minutes ago, no0bHere25x said:

Hello Everyone ! 

Good day to all of you.

I have a MSI G241 monitor. 1080P 144hz. I have it for 2 years now and yesterday, I had an issue with it. the bottom part of my screen, where the taskbar is exactly located, turned grainy, I didnt pay much attention to it since I thought its because the game I was playing just got bugged. I turned off my computer and was almost sure it'll be okay when I wake up.

Of course, it didnt . the screen was still grainy, I pushed some part of the bottom screen then it became clear. the only issue now is that, its not displaying that it should be. What it does is displaying the top portion of my screen, its duplicating it. so , instead of the taskbar, when I have chrome open, what I are the title tabs of my browsers.

I tried multiple troubleshooting,. I used a different HDMI cable, I tried a different port, I tried both VC and onboard graphics, reinstalling/updating drivers, still nothing, Im guessing its the monitor itself.. now, if there are any experts here, can you help me? I would like to avoid buying another monitor since I cant afford it. 

attached here is a picture of the monitor, if you look closely, the bottom screen shows exactly whats on the top of my screen. 

Thank you so much in advance. 

ok so can you update the monitor firmwear that may fix it since i dont think its a oled it could just be a fault with the montor port or firmwear Optix G241 (msi.com)

[no0bHere25x]

2 minutes ago, GOATWD said:

ok so can you update the monitor firmwear that may fix it since i dont think its a oled it could just be a fault with the montor port or firmwear

 

I see, I tried updating  but still same problem. dont you think it may has something to do with the actual hardware?

 

[GOATWD]

21 minutes ago, no0bHere25x said:

 

I see, I tried updating  but still same problem. dont you think it may has something to do with the actual hardware?

 

it could be hadwear just tryign softwear first can u use displayport insted of hdmi also try unpluging the monitor and hitting power button then plugin in and terning it on

[no0bHere25x]

42 minutes ago, GOATWD said:

it could be hadwear just tryign softwear first can u use displayport insted of hdmi also try unpluging the monitor and hitting power button then plugin in and terning it on

I did this already. when I press the part where the duplication happens, it reacts a little. 

 

[GOATWD]

5 minutes ago, no0bHere25x said:

I did this already. when I press the part where the duplication happens, it reacts a little. 

 

well could be mild panle damage witch whould requier replcemnt if still in warnty u can try sending it back

[no0bHere25x]

27 minutes ago, GOATWD said:

well could be mild panle damage witch whould requier replcemnt if still in warnty u can try sending it back

ouch, thanks anyways. was hoping some monitor expert would come in and would tell me to tighten a screw or something ,ahaha. 

[GOATWD]

13 minutes ago, no0bHere25x said:

ouch, thanks anyways. was hoping some monitor expert would come in and would tell me to tighten a screw or something ,ahaha. 

if u can i just say keep using it it dosent look to bad

[SansVarnic]

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[GOATWD]

3 hours ago, no0bHere25x said:

ouch, thanks anyways. was hoping some monitor expert would come in and would tell me to tighten a screw or something ,ahaha. 

dose ur monitro have v adjestmeant or vertical agestamnt try lowering res to 780p 

[RevGAM]

If it were a CRT, it'd be the vertical adjustment. Not sure if that happens with LEDs.

[GOATWD]

4 hours ago, RevGAM said:

If it were a CRT, it'd be the vertical adjustment. Not sure if that happens with LEDs.

my school monitors have it there tm panles i just throt to ask

 

[RevGAM]

@no0bHere25x so go into your monitor's built-in menu and check the vertical settings.  I'm not sure if it is the solution, so let us know.