Underperforming RTX Laptop GPU

[Pavendaxx]

My friend comes over to my place with his laptop not running at its full performance. Usually it runs the game smoothly over 60fps and casually pulls 75 watts with 90c temp. But now it runs games really slow it literally runs at the 20% of the usual frame rate. The power draw is only 20watt flat all the time which is really sus.
I tried to install a newer and older driver, still the same result. The only one that works is when i download the driver from the early 2022 that comes when he first time purchased the laptop, with a catch that every time i reboot, it will underperform again.

I have seen other people having the same problem on the same laptop (Acer Nitro 5) 

[UnknownWalls]

Try changing the windows power profile advanced functions to a max of 90% instead of the default of 100

[Trinity-W]

31 minutes ago, Pavendaxx said:

My friend comes over to my place with his laptop not running at its full performance. Usually it runs the game smoothly over 60fps and casually pulls 75 watts with 90c temp. But now it runs games really slow it literally runs at the 20% of the usual frame rate. The power draw is only 20watt flat all the time which is really sus.
I tried to install a newer and older driver, still the same result. The only one that works is when i download the driver from the early 2022 that comes when he first time purchased the laptop, with a catch that every time i reboot, it will underperform again.

I have seen other people having the same problem on the same laptop (Acer Nitro 5) 

Is the laptop settings running in performance mode? NVIDIA and POWER MANAGEMENT? Your friend has had it since 2022. Has the SSD got plenty of room still? Check the pic.