Windows start button not working (Windows 10)

[Arixl]

While using my PC today, i got a blue screen, first time i've seen one on this PC, after it did a reset, i could no longer use the windows button or the search PC function beside the windows buttons. I've followed this video and none of the steps worked for me i didn't follow the last step which is  a full factory reset.

 

Also not sure if this is related but all my games in the battlenet app were no longer there, and i had to relocated them

[Arixl]

Also when i tired to reset all apps my PC didn't want to do it, this was the message 

 

Get-AppXPackage : The database disk image is malformed
The database disk image is malformed
At line:1 char:1
+ Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopm ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Get-AppxPackage], Exception
    + FullyQualifiedErrorId : System.Exception,Microsoft.Windows.Appx.PackageManager.Commands.GetAppxPackageCommand

[leclod]

I'd say something wrong with your storage, we could use info...

[Arixl]

11 minutes ago, leclod said:

I'd say something wrong with your storage, we could use info...

sure what info did you need, i'm not a very tech savy kind of person.

[leclod]

Well, what storage do you have, what motherboard,

Did you change anything

[Arixl]

2 minutes ago, leclod said:

Well, what storage do you have, what motherboard,

Did you change anything

the mother bored is asrock z370 extreme 4 motherboard

and i'm not sure what my drives are because i can't check my PC specs because i can't get into windows settings.

[Arixl]

7 minutes ago, leclod said:

Well, what storage do you have, what motherboard,

Did you change anything

And no i havn't changed anything in my PC havn't ever taken any parts out or new parts in the entire time i've had it now.

[leclod]

 a laptop ?

[Arixl]

Just now, leclod said:

 a laptop ?

na a PC

[Poinkachu]

1 minute ago, Arixl said:

And no i havn't changed anything in my PC havn't ever taken any parts out or new parts in the entire time i've had it now.

Try checking your storage health using HDsentinel software.

Have you tried going into safe mode and see if the problem persist in safe mode ?

If you can run a command prompt (in normal mode or safe mode), try to do a system file check using sfc /scannow.

https://www.dell.com/support/kbdoc/en-in/000126064/how-do-i-run-the-system-file-checker-in-microsoft-windows

 

[Arixl]

1 minute ago, Poinkachu said:

Try checking your storage health using HDsentinel software.

Have you tried going into safe mode and see if the problem persist in safe mode ?

If you can run a command prompt (in normal mode or safe mode), try to do a system file check using sfc /scannow.

https://www.dell.com/support/kbdoc/en-in/000126064/how-do-i-run-the-system-file-checker-in-microsoft-windows

 

Yes i've tired in safe mode and the problem still persist even in safe mode, althought i did get an erro message when booting in safe boot, i think it said something like hard something erro, i can't remember.

 

It didn;t say hardware iusse i do remembe that.

[Arixl]

I'm also have a problem where i can't use the searh function / bar even in my file explorer.

[Arixl]

12 minutes ago, Poinkachu said:

Try checking your storage health using HDsentinel software.

Have you tried going into safe mode and see if the problem persist in safe mode ?

If you can run a command prompt (in normal mode or safe mode), try to do a system file check using sfc /scannow.

https://www.dell.com/support/kbdoc/en-in/000126064/how-do-i-run-the-system-file-checker-in-microsoft-windows

 

Okay, i downloaded the sentinel software, it says both my storeage devices are excellent Performance and Health

[Poinkachu]

6 minutes ago, Arixl said:

Okay, i downloaded the sentinel software, it says both my storeage devices are excellent Performance and Health

Try to do a SFC /scannow in administrator mode command prompt.

You may have to open the command prompt by directly opening it's .exe in system folder, if you can't open it using run command.

[Arixl]

1 minute ago, Poinkachu said:

Try to do a SFC /scannow in administrator mode command prompt.

You may have to open the command prompt by directly opening it's .exe in system folder, if you can't open it using run command.

I've tired that before, it didn't seem to do much, but i can do it again.

[Arixl]

10 minutes ago, Poinkachu said:

Try to do a SFC /scannow in administrator mode command prompt.

You may have to open the command prompt by directly opening it's .exe in system folder, if you can't open it using run command.

Yea, ran it again it said it did not find any intergrity violations.

[Arixl]

49 minutes ago, Poinkachu said:

Try to do a SFC /scannow in administrator mode command prompt.

You may have to open the command prompt by directly opening it's .exe in system folder, if you can't open it using run command.

Do you think running a system reset will actaully help?

[Poinkachu]

17 minutes ago, Arixl said:

Do you think running a system reset will actaully help?

If by system reset you mean reinstall, yeah.

IMHO it's an OS problem, not hardware.

 

Found a post depicting the same error message, but idk if it'll help or is it a good long term solution, personally never had this problem.

https://answers.microsoft.com/en-us/windows/forum/all/get-appxpackage-the-database-disk-image-is/a08ae8a1-20b3-4491-82a6-8c1e04ca3e15

[Arixl]

5 minutes ago, Poinkachu said:

If by system reset you mean reinstall, yeah.

IMHO it's an OS problem, not hardware.

 

Found a post depicting the same error message, but idk if it'll help or is it a good long term solution, personally never had this problem.

https://answers.microsoft.com/en-us/windows/forum/all/get-appxpackage-the-database-disk-image-is/a08ae8a1-20b3-4491-82a6-8c1e04ca3e15

well, i just reset my PC again, and now for some reason i have no sound at all

[Poinkachu]

7 minutes ago, Arixl said:

well, i just reset my PC again, and now for some reason i have no sound at all

By reset did you mean Windows Recovery, or ?

[Arixl]

3 minutes ago, Poinkachu said:

By reset did you mean Windows Recovery, or ?

Just a regualr reset.

[Arixl]

4 minutes ago, Poinkachu said:

By reset did you mean Windows Recovery, or ?

i did find this video from two weeks ago, basically my exact problem looks like windows are rolling out a fix in a few days time althought i'm unsure how i'm even meant to update my PC as i can't interact with the start button or the windows thing beside the calendar.

 

https://www.youtube.com/watch?v=DqHNmSvbuEM&ab_channel=BrenTech