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Hello, my computer freezes while playing games, the screen will freeze up and no inputs work I have to hard restart.I do not get a blue screen and the sound will freeze as well and repeat itself. I thought it was my PSU but I installed my old one which I know is good and I still have the same problem. I did a memtest on both rams sticks and they both passed. All bios setting are default except I have enabled ReBar. I installed all updates from the motherboard website, windows updates and the latest gpu driver. I only have one minidump because I reinstalled windows 10 a few days ago. I'm guessing its my GPU but I am not sure.

 

I have uploaded memory.dmp , minidump, dxdiag, and msinfo to one drive.

 

Let me know if you need any more info, this is my first time using tech support.

 

Thanks.

 

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https://linustechtips.com/topic/1471520-computer-freezes-no-blue-screen/
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Can you tell us what parts are in your PC?

 

Does this only happen while running games? Does it occur while playing Netflix or checking emails?

 

Do you have any free monitoring software like HWINFO64 that your could use to check the utilization or temperature of your GPU/CPU before this happens?

 

Do any situations or loads always cause it?

 

Are you running the latest BIOS?

Salt SYSTEMs:

SYSTEM-Infinity+1(Centerpiece) -- Ryzen 5600X + RX 6800 XT + Galahad 360 + 32GB + Thermaltake P3

SYSTEM-Embrace (Portable) --Ryzen 5600 + RX 5700 XT + Galahad 240 + 16GB + Hyte Revolt 3

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Operating System: Windows 10 Home 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z590 AORUS ELITE
BIOS: F6a (type: UEFI)
Processor: Intel(R) Core(TM) i5-10600K CPU @ 4.10GHz (12 CPUs), ~4.1GHz
Memory: 16384MB RAM
Available OS Memory: 16252MB RAM
Page File: 9255MB used, 17236MB available
Card name: AMD Radeon RX 6600

PSU: corsair cx650

 

Complete system specs are in dxdiag in the link in original post if you need more info.

 

Happens mostly when playing games, it has crashed and froze a few times while just watching youtube or browsing the internet but its rare. One time i left my computer on and came back and it did blue screen with system service exception but that was only once and I have since reinstalled windows so I dont have dump files for it.

 

I have hwmonitor and temps are never above 80c, I am currently running a aida64 stability test for gpu only I'm at 2 hours now max temp is 81c hotspot. All temps are good on everything else.

 

It hasn't crashed during a load it will happen in the middle of gameplay at seemingly random times.

 

I have the latest bios and all motherboard updates from website.

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  • 1 month later...

I have the same issue except for the audio. Mine does not repeat. Probably because I use Voicemeeter to control my audio sources and outputs.

I also have an RX6600 and was using the 22.11.1 drivers and a Gigabyte motherboard but mine is a b450m DS3H. It has only happened during games for me so far. I upgraded recently to a ryzen 7 5700x so I don't know if its cpu related. My ram was set to default speeds of 2133mhz and still crashed recently.

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