PC randomly switches off

[baltazhar]

Good Day all, so yesterday had the PC running ARK while I was busy around the house and come back to it having shutdown or at least I thought so, start everything up again and jam for maybe 10 to 20 min, machine just switches off.

 

What I tested

• Stress test in 3dMark - Ran for roughly 5 min and then switched off (HWinfo recorded no anomalies)
• Left PC on with nothing running except usual background apps - 15 minutes and then just switched off.
• Event log shows nothing but the critical error from the system powering off unexpectedly disappearing.

*Will attach event log and HWinfo CSV when I get home tonight*

Specs:

• Window 10/64bit
• NR200p Max case (Coolermaster V850 SFX gold)
• 9700k
• Aorus Z390i Pro WiFi
• Vengeance LP 32gb 3600mhz
• 890evo 1tb ssd
• 2 tb hdd seagate barracuda
• Gigabyte Windforce Gaming OC 2080ti

*Will try reseating all connections and inspecting for any earthing issues.*


If anybody has any experiences or advice it would be highly appreciated, Thank you in advance.

[solado]

Sounds like it could be an overheating issue, what are your temperatures when Ark is open ? I know you did 3dMark but what about Ark it's self ?

 

Do you have any overclocks applied ?

[baltazhar]

43 minutes ago, solado said:

Sounds like it could be an overheating issue, what are your temperatures when Ark is open ? I know you did 3dMark but what about Ark it's self ?

 

Do you have any overclocks applied ?

Didn't check ARK, but had no issues with Temps on the synthetic bench, will check again tonight. 

 

No overclocks applied to anything.

[baltazhar]

On 11/14/2022 at 10:47 AM, solado said:

Sounds like it could be an overheating issue, what are your temperatures when Ark is open ? I know you did 3dMark but what about Ark it's self ?

 

Do you have any overclocks applied ?

Thanks for the outside perspective, after some testing it was defiantly a heating issue. We had a heat wave and the PC had been on for several hours, I have not had the issue since.