Ping Issues

[GradyGrizz]

So recently I have been getting around 200-300 ping when I game on my computer, but on my dad's PC it used to be lower than 50. I know in the screenshots they say 50-60 ping, but when I play a game it goes up a lot higher (like I said before, around 200-300 ping). And for some reason, when I have ethernet plugged into my PC, I get higher ping. I have tried installing the drivers for the motherboard, and those wont even open. (screenshot below)

              With Ethernet ^                                                                                       Without Ethernet ^

When I run "AsusSetup" as admin, and after I click allow on "do you want to allow this app to make changes to your device?" nothing happens. Even after I restart.

 

My motherboard- https://www.amazon.com/dp/B08T6H14RR?tag=pcpapi-20&linkCode=ogi&th=1&psc=1

My Router- https://www.amazon.com/NETGEAR-Nighthawk-Smart-Wi-Fi-Router/dp/B00KWHMR6G

[IIAzureII]

This might not be driver related, but there are a few ways to work to prove this or not

 

FIrstly if you're gaming to local severs or international servers would be pretty important to know

 

Tracing data might help too as this would whether the issue was localized to your home envirnoment or if it's your ISP giving you grief

Something like WinMTR or even just Window's own tracert commands to something local and international might already show this off

 

Google, Cloudflare and Quad9 DNS servers tend to be "local" everywhere

So tracing to 8.8.8.8 or 1.1.1.1 or 9.9.9.9 would give you some local persective

Linux Fedora has always kept its hosting "far", so tracing the www.fedora.com should give you an international or "far" view

 

As something like WinMTR runs, each line in the tool represents a "stop along the path"

The first line often represents your connection to your home router

The second line often shows your home router's connection to your ISP, if there a problem on this line it could be that your fiber (Or whichever medium is used) might be overloaded or faulty

Every line after this is most likely within your ISP

 

Either way, if anything but the first line has an issue, it's time to chat to your ISP's support team

 

Though do keep in mind, if someone else is heavily using the internet at the same time (And I mean downloads, not browing awesome forums), you can expect 250-350ms to local servers

The easiest would be to diconnect all devices (wifi included) and test then for the best and most accurate results

Who knows when a PC just starts pulling their next mandated updates \o/

 

Anyway, drivers can sometimes be the cause but far less often

Your results are close enough that I wouldn't start there, I'd start asking questions about how my data is getting to these gaming servers?

Does my ISP play nice?

Do my home devices like eating data while I game?

 

Hope this helps, even just a little

[GradyGrizz]

Yes I am gaming on international servers.

So I did some more testing just to get real numbers, here are some screenshots (yes real matches on international servers)

                           68 ms- on my pc (on wifi) ^

112 ms- on my pc (on eth) ^

86 ms on my dads pc (on wifi)

87 ms on my dads pc (on eth)

 

So with and without ethernet, its about the same on my dads pc, maybe somtimes a little lower ping with eth, and my pc there is a big difference between eth and wifi. I did this testing during the day when most people are at work, so there are better speeds and lower ping (I think)

[Internet_Goblin]

I'd recommend running <pathping> over <tracert> just so you can get a slightly more detailed look at what is holding your traffic up. 

 

The fact that you get worse ping while direct connected is odd to me since that is usually cause for an improvement and it could indicate an issue in your cable, modem, switch, or even NIC. Could also just be that you were testing at different times of day and the cable test just happened to occur at a time of greater network load.

 

I guess a few more questions would be.

• Is this ping issue constant across all your games/processes or specific to this one?
• If specific to this game, is it also confined to when only playing on an international server?
• Upon running your <tracert> or <pathping> is the major latency spike occurring within the first/last 1-2 hops? If so, you may be need your ISP out to fix either your connection or a node in the area.
• What time of day are you experiencing this at and is your ping significantly different at other times of day?

That last one sounds dumb, but when I still worked for a certain ISP we found out that some of the underground nodes were overheating in the summer between 4-6pm every day and it was causing issues ranging from slow speeds and network jitter up to complete losses of service on a daily basis. You'd be amazed at what gets fixed when the people who make Marvel movies get upset.