Windows Boot Issue 0xc000000e

[Lil-Dabbie]

After receiving no help in the windows forum I have decided to put my post here.

 

About a year ago I got a new CPU and motherboard, along with a new M.2 SSD. I tried to transfer windows from the HDD I was using to the M.2. It kept giving me this error (shown in pictures below) however, it eventually fixed itself. (Quite literally did nothing). Now after a year or two later I am getting the exact same issue (I have not installed a new windows update in at least a week or two and I have done nothing but update games on steam). This now happens every time my computer starts up and none of the options fix it except for going to UEFI settings which brings me into the BIOS. Once in the BIOS I hit save and exit (without making any changes) and it boots into windows as if there was never an issue.

 

 

While this is a slight inconvenience I would normally just accept the issue and use the slight work around, the only issue with that is that every time I go into the bios from this menu it cuts power to my PC which can't be beneficial for the health of any of the components within the system. Does anyone know what may cause this? After some googling I found that this simply means it can't find the device needed to boot windows, but it is able to find it when going through the bios and was able to find it consistently for years before hand. Any help would be much appreicated.

 

 

 

I would also like to point out something that I don't fully understand. It shows one of my HDD's as the boot manager (which was the HDD that originally had windows). However, windows is installed on the M.2 which doesn't show up as an option in the boot manager selection screen.

 

 

 

My system has

Windows 10

i7-9700k

16gb of DDR4 RAM

GTX 1060 6gb

Samsung 970 EVO 500gb

1tb HDD

2tb HDD

MSI Z390-P Motherboard

 

[twocows]

I'd start with updating your BIOS and check your motherboard manufacturer's website to see if they have updated drivers for anything related to chipset or NVME drive support. You could also try turning off any settings related to fast boot. From what you're saying, it almost sounds like it's not loading the NVME drivers properly until you go into the BIOS or something.

 

If you're just worried about it power cycling, you could check and see if it does the same thing in sleep/hibernate. If not, I'd say just rely on those more and just restart it once a month for updates.

[Lil-Dabbie]

4 hours ago, twocows said:

I'd start with updating your BIOS and check your motherboard manufacturer's website to see if they have updated drivers for anything related to chipset or NVME drive support. You could also try turning off any settings related to fast boot. From what you're saying, it almost sounds like it's not loading the NVME drivers properly until you go into the BIOS or something.

 

If you're just worried about it power cycling, you could check and see if it does the same thing in sleep/hibernate. If not, I'd say just rely on those more and just restart it once a month for updates.

So I looked and there was a chipset driver which I downloaded and installed. There was also a driver for Intel Rapid Storage Technology. Does the M.2 use that?

Also, I am not sure how to update the BIOS...

[bezdras]

In your place I would reinstall windows properly on the m.2 drive. I have heard before that migration of windows from one disk to another can cause some weird issues even if on surface it looks fine. This might be your case.

[Lil-Dabbie]

How would one do this? When initially trying to do a fresh install it would only allow the HDD to be the boot manager.

[bezdras]

8 hours ago, Lil-Dabbie said:

How would one do this? When initially trying to do a fresh install it would only allow the HDD to be the boot manager.

If you try to boot with only m.2 connected, can your BIOS see it then?

[twocows]

15 hours ago, Lil-Dabbie said:

So I looked and there was a chipset driver which I downloaded and installed. There was also a driver for Intel Rapid Storage Technology. Does the M.2 use that?

Also, I am not sure how to update the BIOS...

That sounds about right as far as drivers and such. Intel RST can cause problems like this if it's present but the drivers aren't set up right.

 

As far as updating your BIOS, it should be on your motherboard manufacturer's drivers page along with everything else. I'd link it, but you said your motherboard is the MSI Z390-P, and I can't find that model, I only see an ASUS Z390-P and an MSI Z390-A.

[Lil-Dabbie]

2 hours ago, twocows said:

That sounds about right as far as drivers and such. Intel RST can cause problems like this if it's present but the drivers aren't set up right.

 

As far as updating your BIOS, it should be on your motherboard manufacturer's drivers page along with everything else. I'd link it, but you said your motherboard is the MSI Z390-P, and I can't find that model, I only see an ASUS Z390-P and an MSI Z390-A.

Sorry I meant ASUS, my last board was MSI. Also I downloaded the latest BIOS but I just don't understand how to install it. Do I just run the exe that came in it or is it more of a go into the BIOS and do something sort of thing? It brings up some random CMD prompt looking thing if I open the exe.

[Lil-Dabbie]

7 hours ago, bezdras said:

If you try to boot with only m.2 connected, can your BIOS see it then?

I will try messing with the M.2 and windows if this BIOS update does not do the trick. Also this morning was even worse than previous... I had to press the power button like 5 times as it would turn on and then just sit there without doing anything on the monitor or even lighting up the keyboard/mouse. Something very strange is going on.

[twocows]

21 minutes ago, Lil-Dabbie said:

Sorry I meant ASUS, my last board was MSI. Also I downloaded the latest BIOS but I just don't understand how to install it. Do I just run the exe that came in it or is it more of a go into the BIOS and do something sort of thing? It brings up some random CMD prompt looking thing if I open the exe.

It looks like ASUS provides a few ways to update the BIOS, according to the user manual.

1. In your system BIOS menu, if you go to Advanced Mode, then the Tool menu, then ASUS EZ Flash 3, there should be an option to update from there. If you're on an ethernet connection, you can probably just update from the internet, otherwise you'll need to navigate to where you have your BIOS file saved.
2. ASUS AI Suite 3 has a utility called EZ Update that has a button to automatically update to the latest BIOS version, or you can select a BIOS update file like the one you downloaded.
3. They have a DOS program that works but I would advise against using it.

[Lil-Dabbie]

1 hour ago, twocows said:

It looks like ASUS provides a few ways to update the BIOS, according to the user manual.

1. In your system BIOS menu, if you go to Advanced Mode, then the Tool menu, then ASUS EZ Flash 3, there should be an option to update from there. If you're on an ethernet connection, you can probably just update from the internet, otherwise you'll need to navigate to where you have your BIOS file saved.
2. ASUS AI Suite 3 has a utility called EZ Update that has a button to automatically update to the latest BIOS version, or you can select a BIOS update file like the one you downloaded.
3. They have a DOS program that works but I would advise against using it.

Okay, I will try right now.

[Lil-Dabbie]

Unfortunately, the error still pops up. However, there are new options for the boot priority menu. Neither of the two new ones look like the M.2 though…

[twocows]

11 minutes ago, Lil-Dabbie said:

Unfortunately, the error still pops up. However, there are new options for the boot priority menu. Neither of the two new ones look like the M.2 though…

What happens if you turn Intel Rapid Storage Technology on?

[Lil-Dabbie]

1 minute ago, twocows said:

What happens if you turn Intel Rapid Storage Technology on?

Nothing? I’m not too sure.

[twocows]

2 minutes ago, Lil-Dabbie said:

Nothing? I’m not too sure.

Does the error go away, though?

[Lil-Dabbie]

6 minutes ago, twocows said:

Does the error go away, though?

It does not.

[twocows]

I'm not sure then. The additional boot options shouldn't be relevant, those are PXE boot options which you would usually use to do a network install or something. You could try looking around in advanced mode, but I'd be careful about anything you toggle there, you'd want to look up what you're changing first.

[Lil-Dabbie]

4 minutes ago, twocows said:

I'm not sure then. The additional boot options shouldn't be relevant, those are PXE boot options which you would usually use to do a network install or something. You could try looking around in advanced mode, but I'd be careful about anything you toggle there, you'd want to look up what you're changing first.

Once I get the chance I will probably do a complete fresh install with only the M.2 plugged in. Hopefully it will allow it to be the boot manager. Otherwise I am all out of things that may fix it.

[Lil-Dabbie]

Thanks to my roommate going into some boot settings I noticed that fast boot was on. Since my boot manager is the HDD I am assuming (total guess) that it took too long to point the my M.2 (where windows is installed) and then my BIOS would freak out thinking that I don't have windows. After turning off fast boot my PC now boots into windows perfectly fine as before. I am still unsure as to what caused it to change to fast boot as I never set this, however, the issue is now resolved. Huge thank you to everyone who gave input and attempted to help I appreciate it.