BSOD

[MiaKica]

Hi.

System is as follows:

CPU - 12900k

RAM - Corsair CMW16GX4M2D3600C18

MoBo - Asus Strix Z690-A Gaming Wi-Fi D4, updated to latest BIOS

GPU - Gigabyte GeForce RTX 3080 VISION OC Rev 2.0

PS - Asus ROG 850 W

NVME - Samsung 980 Pro 2 TB

HD - Seagate IronWolf Pro 16TB

It was running fine until mid August, and than I started getting random BSOD's.

Never overclocked, BIOS set RAM speed on Auto 3600MHz, but since it started crashing it will only run at 2333.

Here are some screenshots and  CPU Test Results

I started the RMA with intel, but they are refusing it since RAM speed of 3600MHz is overclocking. 

Also, it was tested with known good RAM, still getting random BSOD 

 

System will pass PassMark Performance test in Windows, it will pass MemTest in BIOS, but it will randomly chash without any load

 

Should I buy another motherboard to test, or did I kill my CPU? 

 

Thanks 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Edited September 29, 2022 by MiaKica
More info

[MiaKica]

This is the part of conversation with  Intel support:

 

 

 

Hi.

Thanks for your reply.

RAM speed was set on Auto in Bios, and it was on 3600MHz by default.

Issues with BSOD started randomly happening in mid August, no hardware was changed.

BIOS was always set on "Load optimal defaults".

So, system was running fine on whatever the BIOS set it on, but now won't run on anything over 2333MHz.

Thank you

 

I hope that you are doing great.

What happens is that if the system enables XMP or the RAM to be at 3600Mhz, it will void the warranty since this processor will have a Max RAM speed of DDR5 4800 MT/s or DDR4 3200 MT/s. Hence using any other RAM speeds higher than DDR4 3200Mhz or DDR5 4800Mhz will damage the memory controller on the CPU, causing BSOD (Blue screen of the dead), overheating, no booting, and other issues.  

If you want to review the max supported RAM speed on this processor, please access the following link  

   

Intel® Core™ i9-12900K Processor

https://ark.intel.com/content/www/us/en/ark/products/134599/intel-core-i912900k-processor-30m-cache-up-to-5-20-ghz.html

   

Go to Specifications>Memory Specifications>Memory Types  

   

Hence if you enable a higher RAM frequency out from the processor specification will be considered overclocking.  

For your information altering clock frequency or voltage may damage or reduce the useful life of the processor and other system components and may reduce system stability and performance. If the processor is used outside of its specifications, the manufacturer's warranty may be voided.  

  

  

If you want to know more information about the Warranty terms and conditions, please access the following link  

   

Intel® Boxed Processors Three-Year Limited Warranty Terms and Conditions  

https://www.intel.com/content/www/us/en/support/articles/000005862/processors.html  

 

Let us know if you have any other questions.

 

If we don’t hear anything from you, we will reach you in 3 business days.

 

 

I mean, Intel's own official website promotes overlooking, and it specifically mentions
memory overclocking support.


https://www.intel.com/content/www/us/en/products/details/processors/core/i9.html


What are the new overclocking features?
Processor Core Overclocking:

Users can overclock both Performance-cores (P-cores) and Efficient-cores (E-cores) to maximize performance.
Intel® Extreme Tuning Utility software has been updated to provide a simplified process to overclock unlocked 12th Gen Intel® Core™ desktop processors.
Memory Overclocking:

NEW Intel® Extreme Memory Profile 3.0 specification support for DDR5 enabling.
NEW Intel® Dynamic Memory Boost and memory overclocking support.

 

 

Yes, Intel® will promote overclocking, but at the CPU specs, if it’s done outside of the CPU specs, then the warranty will be voided. Running the CPU at higher frequencies than the processor can support; will damage the memory controller, causing instability issues on the system, BSOD, and others.

For example, for this processor, if you will be using XMP on DDR4 RAM, it should be enabled at a maximum RAM speed of 3200 Mhz any other frequency higher than 3200Mhz will damage the memory controller of the CPU.

 

Let me know if you have any other questions, and if we don't hear anything from you, we will reach you in 3 business days.

 

[LTTFan16538228]

Do you remember if you were doing something extra risky before these BSOD's started?

My top suggestion is to reinstall Windows

[Radium_Angel]

Intel are trying to side-step their warranty. Where did you buy the CPU from? 

[MiaKica]

3 minutes ago, LTTFan16538228 said:

Do you remember if you were doing something extra risky before these BSOD's started?

My top suggestion is to reinstall Windows

I just edited my original post...

 

System will pass PassMark Performance test in Windows, it will pass MemTest in BIOS, but it will randomly crash without any load

 

Also, I tried installing Windows 10 and 11, and twice it crashed during install

 

[MiaKica]

4 minutes ago, Radium_Angel said:

Intel are trying to side-step their warranty. Where did you buy the CPU from? 

Memmory Express

[Radium_Angel]

1 minute ago, MiaKica said:

Memmory Express

E.mail them a screenshot of the failure of the CPU, RMA with them, and let them deal with the issues. I assume it's still under warranty...

[LTTFan16538228]

2 minutes ago, MiaKica said:

I just edited my original post...

 

System will pass PassMark Performance test in Windows, it will pass MemTest in BIOS, but it will randomly crash without any load

 

Also, I tried installing Windows 10 and 11, and twice it crashed during install

 

Did you try SFC and DISM scans in Command Prompt?

 

[MiaKica]

4 minutes ago, LTTFan16538228 said:

Did you try SFC and DISM scans in Command Prompt?

 

No, I will try now, but it is BSOD-ing on a brand new install of both W10 and W11

[MiaKica]

15 minutes ago, Radium_Angel said:

E.mail them a screenshot of the failure of the CPU, RMA with them, and let them deal with the issues. I assume it's still under warranty...

It is, bought Dec 2021

[Radium_Angel]

13 minutes ago, MiaKica said:

No, I will try now, but it is BSOD-ing on a brand new install of both W10 and W11

Save your time, the Intel Processor Diagnostic application says the CPU is bad, it's bad. No amount of futzing with the OS will change that.