new build problems

[Eating_dirt_Lol]

I just built my first pc and there seems to be a problem with the display. I think it is a problem with the  graphics card but I am not sure I don't know all that much. Also if I move the mouse the static on the monitor moves as well. If you could help please let me know what the problem is

[Fasauceome]

Have you tested with a different monitor

[PDifolco]

Did you install latest NVidia drivers (and fully remove AMD ones if there were any previously) ?

[Eating_dirt_Lol]

6 minutes ago, Fasauceome said:

Have you tested with a different monitor

I just did and still the same problem

[Eating_dirt_Lol]

2 minutes ago, PDifolco said:

Did you install latest NVidia drivers (and fully remove AMD ones if there were any previously) ?

never got teh chance it's been like this since I first powered it on

[yonter25]

3 minutes ago, Eating_dirt_Lol said:

never got teh chance it's been like this since I first powered it on

is there any chance that you have a different monitor with a different cable so you can try a different port on the gpu? I have had issues with a gpu like this and it ended up being the port only so your gpu could be fine

[Eating_dirt_Lol]

Just now, yonter25 said:

is there any chance that you have a different monitor with a different cable so you can try a different port on the gpu? I have had issues with a gpu like this and it ended up being the port only so youre gpu could be fine

I already tried and it didn't work

[Fasauceome]

Does your motherboard have another PCIe slot that would fit the graphics card?

[Eating_dirt_Lol]

2 minutes ago, Fasauceome said:

Does your motherboard have another PCIe slot that would fit the graphics card?

It does but I already tried changing it the the other one

[Fasauceome]

12 hours ago, Eating_dirt_Lol said:

It does but I already tried changing it the the other one

Since the graphics card does this in either slot, and doesn't matter what monitor or video port you're using, I'd say it's a defective graphics card

[Eating_dirt_Lol]

Just now, Fasauceome said:

Since the graphics card does this is either a lot, and doesn't matter what monitor or video port you're using, I'd say it's a defective graphics card

So I should try replacing it

[Fasauceome]

14 minutes ago, Eating_dirt_Lol said:

So I should try replacing it

Since you just built this PC, have it returned (assuming it's new). Where did you buy the GPU from?

[Eating_dirt_Lol]

4 minutes ago, Fasauceome said:

Since you just built this PC, have it returned (assuming it's new). Where did you buy the GPU from?

Amazon

[Fasauceome]

55 minutes ago, Eating_dirt_Lol said:

Amazon

Their return policy should very well allow you to return this. Alternatively, EVGA has a really good warranty service and should accept an RMA for this no problem, you just have to register it by serial number on their website.