Graphics Card Power Issue

[Bretticus]

Hi Everybody so this will be my first proper post here but I have a problem with my graphics card. I have a Nvidia GTX 1650 4GB GDDR6 version and it has a stupid problem. So I have noticed while gaming that it will constantly hit a power limit usually at around 70% usage and then the clock speed will drop and frame rate go down. I know that most 1650 cards have a 75w due to only drawing power from the pcie port but I bought this card as it has a 6 pin power connector and I have seen some 1650 use 90w during use I have seen that it will only draw power from the slot and wont draw power from the 6 pin connector and the lack of power is holding it back slightly I feel like I am loosing 20% of my performance. I have emailed the manufacturer of my card and their reply was this card needs a 6 pin power connector to be able to reach 75w as the pcie slot only provides 66w which I know is wrong and they are just not being helpful. I paid extra for this card with the extra power connector over a regular 1650 it was something like £10 more so not enough more to upgrade further so no I am stuck with a card that I am unable to use to its full potential and I cant afford a new GPU I have been off sick for the last 2 months.

 

The exact Card I have is a Palit GTX 1650 StormX D6

When I bought it the page said the average power was 75w not the max and Palits page just says graphics card power 75w nothing about that being the max. They also do a identical OC version of my card which has the same 75w I did almost buy that one so glad I didn't as it would of been even worse.

 

So thankyou for any help anyone can give me as I don't know what to do and I feel like I have been scammed. I have already emailed the manufacture and I cant call them as the number is in Germany and I am in the UK I cant afford a call to another country

[BetteBalterZen]

Maybe try increase the power slider using MSI Afterburner

[Bretticus]

all the power sliders are locked down I cant change them 

[An0maly_76]

I presume the card is connected to supplementary power. What are the system specs otherwise? Would you by chance happen to be powering this with a SATA adapter? This could also be a power supply issue, perhaps the 6-pin PCI-e is dead or not delivering sufficient current.

Edited June 14, 2022 by An0maly_76
Revised, more info

[Bretticus]

Here are my system specs

 

CPU: Ryzen 5 2600

RAM: 16GB DDR4 3000mhz

GPU: Palit Nvidia GTX 1650

PSU: Be Quiet System Power 9 500w 

Motherboard: Gigabyte ga-a320m-h (rev. 3.0)

 

The GPU is connected with the 6 pin GPU power connector straight from the PSU no adapters or anything

[An0maly_76]

11 minutes ago, Bretticus said:

Here are my system specs

 

CPU: Ryzen 5 2600

RAM: 16GB DDR4 3000mhz

GPU: Palit Nvidia GTX 1650

PSU: Be Quiet System Power 9 500w 

Motherboard: Gigabyte ga-a320m-h (rev. 3.0)

 

The GPU is connected with the 6 pin GPU power connector straight from the PSU no adapters or anything

Thinking more about it, I'm not sure any standard 1650 should even need a PCI power connection.  If memory serves, the whole point of the base 1650's development was to be able to operate solely from slot power without the need for 6-pin PCI power. Yes, there are some Supers and ti's out there, some even with OC, that require PCI 6-pin power to operate properly, but a standard 1650 shouldn't require it, therefore I wonder why it would even have it.

 

That said, here are some specs from TechPowerUp. The first is the Invidia GTX1650, the second is your card. The third is a GTX 1650 Super OC that I have in another system. Note the Invidia 1650 does not have a power connector, and its similarities to yours apart from the connector yours is equipped with. As to the 1650 Super OC, granted, it is going to be a slightly more powerful card, but it has (and actually NEEDS) the connector you refer too.

 

I see some technical similarities to the standard 1650 and your card apart from the connector, as well as some serious deficits between your card and the Super here in terms of die size and transistor count alone, as well as other factors that could severely impact the card's true capabilities. I wonder if someone didn't have the bright idea to simply solder on such a connector to market it as having capabilities it really did not -- i.e., that connector may not really be powering anything at all.

 

https://www.techpowerup.com/gpu-specs/geforce-gtx-1650.c3366

 

https://www.techpowerup.com/gpu-specs/palit-gtx-1650-stormx.b6898

 

https://www.techpowerup.com/gpu-specs/asus-tuf-gtx-1650-super-gaming-oc.b7468

Edited June 14, 2022 by An0maly_76
Revised, more info

[Bretticus]

Mine is the GDDR6 version I cant seem to find it in any database online but here is the link to the manufacturers website http://www.palit.com/palit/vgapro.php?id=3683&lang=en&pn=NE61650018G1-166F&tab=sp it says graphics card power 75w but nothing about that being the max power. I did email them and they replied with the pcie slot only provides 66w of power so the 6 pin is required to reach the 75w which I know is wrong. The 6 pin feels like a pointless addition I do know there are some 1650 that can use 90w as I have seen the bios for them on tech power up. 

[An0maly_76]

1 minute ago, Bretticus said:

Mine is the GDDR6 version I cant seem to find it in any database online but here is the link to the manufacturers website http://www.palit.com/palit/vgapro.php?id=3683&lang=en&pn=NE61650018G1-166F&tab=sp it says graphics card power 75w but nothing about that being the max power. I did email them and they replied with the pcie slot only provides 66w of power so the 6 pin is required to reach the 75w which I know is wrong. The 6 pin feels like a pointless addition I do know there are some 1650 that can use 90w as I have seen the bios for them on tech power up. 

That may all be, but the fact remains that the standard 1650's architecture was never designed for, nor did it ever need a power connector. This was the whole point of the base 1650, to provide a more powerful option for those without PSUs with the horsepower for the likes of the RTX series. The only 1650-based cards I've ever seen that had PCI power connectors were Supers, ti's and OC models. I'm of the opinion that this connector actually powers nothing on your card, it's just being used as a selling point to jack the price up on an otherwise base 1650. i.e., you may have been scammed here.

Edited June 14, 2022 by An0maly_76
Revised, more info

[Bretticus]

That is about what I thought I know this card can give more if it could just get that little bit more power it doesn't run hot (60c max) but when the fans does have to spin up even that will eat into the power limit and make it goes even slower or stutter some more. Is there anything I can do I have contacted the manufacturer and got a a stupid response of the pcie slot only being able to provide 66w and there is no way I can afford a new card like I said ive been off work sick for a couple of months. Thankyou for your help though 

[An0maly_76]

25 minutes ago, Bretticus said:

That is about what I thought I know this card can give more if it could just get that little bit more power it doesn't run hot (60c max) but when the fans does have to spin up even that will eat into the power limit and make it goes even slower or stutter some more. Is there anything I can do I have contacted the manufacturer and got a a stupid response of the pcie slot only being able to provide 66w and there is no way I can afford a new card like I said ive been off work sick for a couple of months. Thankyou for your help though 

Unless you can definitively prove that connector powers nothing, I'm not sure. I think you could have a fraud cause if you could, though. As I said, the whole point of the 1650's development was to provide a better option for those who couldn't upgrade their PSU, but it just so happens a few manufacturers 'hot-rodded' it, which created the need for PCI power on some models. But these are generally Supers, ti's, or OC's. I've not heard of a standard 1650 that needed PCIe 6-pin power. I was actually surprised that my Super OC needed it. Yours, being identical in specs to Nvidia's, doesn't seem likely to need a 6-pin PCI. Hence, I say you've been scammed.

Edited June 14, 2022 by An0maly_76
Revised, more info

[Bretticus]

So I just tried to see if the card will work without the 6 pin connected and all I get is a message saying please power off your pc and insert the 6 pin. All it needs is the power limit in the cards bios changing to be a bit higher and it would be fine but guess I did get scammed. I chose this one specifically because of the 6 pin power connector so i knew it would be starved of power but guess I was wrong.