Jump to content

Trying to reinstall some drivers manually, but for some reason when I click them (unzipped from their downloaded folders) nothing happens. I've tried running them as an administrator, but no dice. Windows defender is completely off, and Malwarebytes doesn't seem to be getting in the way (or detecting anything in the way, for that matter) either. Why would this happen?

Link to comment
https://linustechtips.com/topic/1434037-driver-executables-wont-open/
Share on other sites

Link to post
Share on other sites

Depends on what form these drives have been distributed as. Is there an executable installer?

F@H
Desktop: i9-13900K, ASUS Z790-E, 64GB DDR5-6000 CL36, RTX3080, 2TB MP600 Pro XT, 2TB SX8200Pro, 2x16TB Ironwolf RAID0, Corsair HX1200, Antec Vortex 360 AIO, Thermaltake Versa H25 TG, Samsung 4K curved 49" TV, 23" secondary, Mountain Everest Max

Mobile SFF rig: i9-9900K, Noctua NH-L9i, Asrock Z390 Phantom ITX-AC, 32GB, GTX1070, 2x1TB SX8200Pro RAID0, 2x5TB 2.5" HDD RAID0, Athena 500W Flex (Noctua fan), Custom 4.7l 3D printed case

 

Asus Zenbook UM325UA, Ryzen 7 5700u, 16GB, 1TB, OLED

 

GPD Win 2

Link to post
Share on other sites

6 minutes ago, Kilrah said:

Depends on what form these drives have been distributed as. Is there an executable installer?

 

5 minutes ago, aDoomGuy said:

Did you download them from a sketchy site? What drivers are they and for what device?

 

My PC is a custom-build, so no executable installers. I'm downloading them straight off of Asus' website.

Link to post
Share on other sites

Which is one that specifically doesn't work? What do you get when extracted? What file in that folder are you trying to run?

F@H
Desktop: i9-13900K, ASUS Z790-E, 64GB DDR5-6000 CL36, RTX3080, 2TB MP600 Pro XT, 2TB SX8200Pro, 2x16TB Ironwolf RAID0, Corsair HX1200, Antec Vortex 360 AIO, Thermaltake Versa H25 TG, Samsung 4K curved 49" TV, 23" secondary, Mountain Everest Max

Mobile SFF rig: i9-9900K, Noctua NH-L9i, Asrock Z390 Phantom ITX-AC, 32GB, GTX1070, 2x1TB SX8200Pro RAID0, 2x5TB 2.5" HDD RAID0, Athena 500W Flex (Noctua fan), Custom 4.7l 3D printed case

 

Asus Zenbook UM325UA, Ryzen 7 5700u, 16GB, 1TB, OLED

 

GPD Win 2

Link to post
Share on other sites

21 minutes ago, Kilrah said:

Which is one that specifically doesn't work? What do you get when extracted? What file in that folder are you trying to run?

I've tried the wifi and bluetooth drivers. I'm on a different machine than that one currently, but here's a screenshot I took for an example. AsusSetup is the one I'm trying to run. (It's an exe file--I turned file extensions on to check.)

 

Annotation 2022-05-29 131534.png

Link to post
Share on other sites

AsusSetup should work, might just do it silently though.

You could also go into device manager, select update driver on the BT device, select manual and point it to that folder.

F@H
Desktop: i9-13900K, ASUS Z790-E, 64GB DDR5-6000 CL36, RTX3080, 2TB MP600 Pro XT, 2TB SX8200Pro, 2x16TB Ironwolf RAID0, Corsair HX1200, Antec Vortex 360 AIO, Thermaltake Versa H25 TG, Samsung 4K curved 49" TV, 23" secondary, Mountain Everest Max

Mobile SFF rig: i9-9900K, Noctua NH-L9i, Asrock Z390 Phantom ITX-AC, 32GB, GTX1070, 2x1TB SX8200Pro RAID0, 2x5TB 2.5" HDD RAID0, Athena 500W Flex (Noctua fan), Custom 4.7l 3D printed case

 

Asus Zenbook UM325UA, Ryzen 7 5700u, 16GB, 1TB, OLED

 

GPD Win 2

Link to post
Share on other sites

3 hours ago, Kilrah said:

AsusSetup should work, might just do it silently though.

You could also go into device manager, select update driver on the BT device, select manual and point it to that folder.

The device manager route didn't help either unfortunately, but I noticed that when I tried extracting the files again, 7zip gave me an error saying "There is some data at the end of the payload data". (This occurred with both zip files.) I believe this happened the first time around as well, but I overlooked it because I was distracted and I know that extracted files can sometimes go unscathed when this happens. I tried renaming the zip file to a rar file and got the same result. Is this indicative of anything? I'm running the latest version of 7zip.

Link to post
Share on other sites

Just an update to say the problems I had that led me to want to reinstall my drivers has been fixed, and were not driver-related; I power-cycled my PSU and the bluetooth connectivity issue righted itself. I would still like to know why the drivers didn't appear to open, though. Is it because they were already up-to-date? Thank you for helping me try and work through this, Kilrah. 😁

Link to post
Share on other sites

5 hours ago, astrogeist said:

Is it because they were already up-to-date?

Probably, or the BT adapter had crashed in such a way as not to be detected/responding correctly so when you launched the installer it went "there's no hardware for me".

Always power cycle things first when they don't work 🙂 

F@H
Desktop: i9-13900K, ASUS Z790-E, 64GB DDR5-6000 CL36, RTX3080, 2TB MP600 Pro XT, 2TB SX8200Pro, 2x16TB Ironwolf RAID0, Corsair HX1200, Antec Vortex 360 AIO, Thermaltake Versa H25 TG, Samsung 4K curved 49" TV, 23" secondary, Mountain Everest Max

Mobile SFF rig: i9-9900K, Noctua NH-L9i, Asrock Z390 Phantom ITX-AC, 32GB, GTX1070, 2x1TB SX8200Pro RAID0, 2x5TB 2.5" HDD RAID0, Athena 500W Flex (Noctua fan), Custom 4.7l 3D printed case

 

Asus Zenbook UM325UA, Ryzen 7 5700u, 16GB, 1TB, OLED

 

GPD Win 2

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×