System won't start

DavoRavor · January 9, 2022

Hi,

I bought a new system. For 3 weeks all worked fine but one day I found my PC off. Tried to start it but it wouldn't. It just didn't show any signs of life. I thought it was a power supply issue. tried with a new one but no luck.

Little troubleshooting and i found out that when the CPU cable from the power supply to motherboard is plugged in it wont start. When i disconnect it it starts the system.

I do not know what is my next step? Is my MB or CPU fried?

my system is:
N7 B550 (https://nzxt.com/product/n7-b550)
ryzen 5 5600x
3060 12GB
FORTRON HYPER 80+ PRO 700W

Thanks guys.

Bobbyman5506 · January 9, 2022

I know this isn't very helpful, but if you bought this from NZXT you should probably contact them before doing anything else in case it voids your warranty. They Probably would be more than delighted to help you solve your issue with no cost to you.

DavoRavor · January 9, 2022

Hi BobbyMan,

Thanks for the response, I built the system and bought all the components. I still do have warranty on the components but this is annoying as hell. I can't figure out what happened