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HP Probook losing connection

RealDJTechno
By RealDJTechno
in Networking
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Hi, I was wondering it anyone had any ideas how to fix this. So, I have a HP Probook 430 G7, which is connected to corporate Wi-Fi powered by a Aruba Networks system, which then goes to the on site servers, which have a direct connection to the internet (we host our own internet). Sometimes, it decides to lose connection and we (my IT manager and myself) can't figure out the cause. Any ideas on what to do?

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It is hard to help without more information.  you can try the basics, update the wifi driver from HP if there is a new version.  If this is the only laptop with issues, reload the OS would be my next step.

 

For additional details, we need to know, does it disconnect while using it or while waking up from sleep?  How do you reconnect?  Does pushing the wifi button off\on fix it?    Are you walking around the building when it disconnects?  are you on ac or battery or switching when it drops?  

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