Diagnosing Windows 11 Hangs

[howdyemi]

Hi friends!

 

I upgraded from Windows 10 to Windows 11, and I regret it. Having pretty serious stability issues. I could use your help to diagnose & resolve.

 

My system freezes while streaming video via Firefox (Twitch and YouTube). I can move the mouse, but the system is completely unresponsive—no control-alt-delete, no alt-tab, can't click anything. I waited for 30 minutes and the issue did not go away, so I hard-restarted. This has happened about five times. No bluescreen, error message, etc.

 

I've reviewed Event Viewer and am seeing some 86 and 1000 Application Errors and 41, 6008, 2505, and a few 7038 and 7000 System Errors.

 

I'm not sure what to do next to identify and resolve what's causing my problems. Please advise, and thanks in advance!

[howdyemi]

3 minutes ago, Benji said:

Oh, I can give you some advice: Revert back to Windows 10 and avoid Windows 11 for about half a year. It doesn't offer any advantages, but lots of growing pains, apparently.

yep, that was the conclusion i came to after the second time this happened. this was my first time upgrading on release, and now i know first-hand why everyone says not to!

 

i do want to attempt some more troubleshooting and see if there are any obvious solutions, but of course if it's a hardware/driver issue, there's nothing i can do there (i'm sure M$ and hardware manufacturers are working on those as we speak)

 

so, understanding that i'll probably end up reverting back to windows 10 unless someone can provide a miracle fix, are there any additional troubleshooting steps i should try? just ran a perfmon report and didn't immediately see any issues there...

[howdyemi]

7 minutes ago, Benji said:

Upgrades can typically cause all sorts of issues. Because your issues are pretty much the exact same things that happened after Windows 10 got released and the upgraded systems usually had similar issues, that could only be solved by doing a fresh install. Some errors can't be explained and either disappear on their own, or they can only be solved by a fresh install.

Yeah, unfortunately this was a fresh install. I wiped/formatted Windows 10 & did a fresh install of Windows 11. Are you suggesting that repeating the process (formatting 11 & reinstalling fresh) may help? Asking sincerely — like I said, this is my first time moving to the new OS so soon!

[howdyemi]

Thanks for your advice, Benji. I appreciate it! Yes, this was a fresh install, and all drivers and updates are as fresh as I can get them. Windows 10, here I come!