Can't get into BIOS...Question mark?

[andrew.wickes]

What's up everyone?! New build and first time turning it on with all components installed. Motherboard runs it's POST and the ROG logo appears on monitor. Pressing both F2 and DEL key and I can't into the BIOS to verify all my hardware is showing up. I do NOT have any install media plugged in. All that is plugged in is my Corsair keyboard. I do have the "BOOT" Q-led illuminated on my motherboard but I'm assuming that's because all the drives and new and blank. My first from scratch build so any help would be great. Thanks!

 

ROG STRIX X570-F

Ryzen 7 3700X

64GB G-Skill Trident Z

EVGA 1660 Super; all I could get

[Chris Pratt]

Is the keyboard wired?

[Johnston]

have you tried going through windows to get through to the bios? 

settings > update & security > recovery > more bios/uefi boot

[Beerzerker]

8 hours ago, andrew.wickes said:

What's up everyone?! New build and first time turning it on with all components installed. Motherboard runs it's POST and the ROG logo appears on monitor. Pressing both F2 and DEL key and I can't into the BIOS to verify all my hardware is showing up. I do NOT have any install media plugged in. All that is plugged in is my Corsair keyboard. I do have the "BOOT" Q-led illuminated on my motherboard but I'm assuming that's because all the drives and new and blank. My first from scratch build so any help would be great. Thanks!

 

ROG STRIX X570-F

Ryzen 7 3700X

64GB G-Skill Trident Z

EVGA 1660 Super; all I could get

I'm assuming the keyboard is good and it's USB based.

Some USB ports on the board just don't work for booting up and getting into the BIOS. You can try them all, one at a time and see if it doesn't pick up the keyboard and start working.
Normally those at the R45/Lan port are not fussy about it like others can be and yes, I too have ran into problems with keyboards not being detected with any other ports than those at your Lan port.
Normally most any USB port will work but there is always that one exception that comes into play every so often.

If nothing changes do try another keyboard, there could be something "Not right" about it.

[andrew.wickes]

Yeah, keyboard is wired.

 

No Windows installed yet. All SSDs are blank and new. Just finish the actual build yesterday.

 

I'll try again tonight when home from work with a bootable USB in it with Win 10 to install. Cross ya'lls fingers.

[andrew.wickes]

Alright...So I tried again. Different keyboard. No fancy Corsair RGB keyboard. Keyboard numlock icon is lit, so it's "talking." Still getting the same "BOOT" LED. All fans turn on. Getting display on my monitor. It hangs with the ROG logo and "Please press DEL or F2 to enter UEFI BIOS setting" No matter how many times I mash one of those buttons, nothing happens. Should I kill power and take out the CMOS battery for a bit to reset the M/B?

[andrew.wickes]

No ideas? Anybody? Brand new desktop is kind of a paperweight at the moment. Could really use some help with this. 

[andrew.wickes]

Probably solved. Bad BIOS on the mobo. Reflashed with the latest and greatest. Up and running.