razer mouse sometimes stops working

[Chryzzl]

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I posted to the wrong forum by accident, sorry!

 

 

I have had this issue for a while now. My razer mouse just sometimes decides to stop working. Ususally it freezes when im just opening a game but sometimes it also just happenes randomly. The only way i have resolved this issue is by restarting my pc. I have un-and reinstalled razer synapse countless times andmy mouses driver is also not outdated. Only my razer mouse is affected by this. I have an old office mouse that works perfectly fine, but i dont like using it. I have recently noticed that whenever this happens, In the event viewer, event 454, DeviceManagement-Enterprise-Diagnostics-Provider can be seen, but i really dont know what that means tbh. I'll attach a picture of the eventviewer error i get (its in german though). My other razer equipment (keyboard and headset) are not affected by this though.

Edited June 6, 2021 by Chryzzl
Posted in the wrong forum

[Chryzzl]

Sorry, posted in the wrong subforum