Jump to content

PC crashes/freezes

thurnishayley27

Specs:
-R5 3600x
-Team T-Force Delta RGB 32 GB (2 x 16 GB) DDR4-3200 CL16
-WD Blue SN550 1 TB
-Seagate Barracuda Compute 2 TB 3.5" 7200RPM
-Asus GeForce GTX 1660 SUPER 6 GB TUF GAMING OC
-EVGA 550W ATX
-Windows 10 pro Verion 20H2
-MSI B450-A PRO MAX
https://pcpartpicker.com/b/YJgJ7P

Had this problem for a few months now, can't figure it out. Seemingly randomly, throught the day, my PC freezes. It usually happens whenever I'm just opening a new tab in my browser, opening a new window, closing something, wile watching a video, it has even happened when i left the computer on for about an hour. When it freezes, no imputs (mouse/keyboard) work, and everything on the screen stops moving. Sometimes, I can tell when its about to crash, and i'm able to restart the pc in windows, and everything is fine. Other times I close all my windows, then restart my pc, which can take up to 5 mins just to press restart. Most times, however, it completely freezes, and I have to hold down the physical power button on my case to restart it, which i know its bad. I dont think its caused by a virus or malware because i have zonealarm and malwarebytes, both are updated, and I just scanned it yesterday, and it is fine. O also dont think anything is out of date, as windows is fully up to date, nvidia drivers are up to date, bios is up to date, and mobo drivers are up to date (all drivers as of last week). My cpu is currently clocked at 3.8 GHZ with 1.256V, according to CPU-Z and my bios settings. My pc is very new, I just built it in september. Cant figure this out, please help.

Link to comment
Share on other sites

Link to post
Share on other sites

ram in slots 2 and 4, docp enabled?

sounds like some sort of instability, maybe your overclock isn't stable, try reseting bios to factory defaults and see if you're still getting the error.

also, try to look in the event log for any system errors that happen when the freeze happens.

Link to comment
Share on other sites

Link to post
Share on other sites

4 minutes ago, thurnishayley27 said:

Specs:
-R5 3600x
-Team T-Force Delta RGB 32 GB (2 x 16 GB) DDR4-3200 CL16
-WD Blue SN550 1 TB
-Seagate Barracuda Compute 2 TB 3.5" 7200RPM
-Asus GeForce GTX 1660 SUPER 6 GB TUF GAMING OC
-EVGA 550W ATX
-Windows 10 pro Verion 20H2
-MSI B450-A PRO MAX
https://pcpartpicker.com/b/YJgJ7P

Had this problem for a few months now, can't figure it out. Seemingly randomly, throught the day, my PC freezes. It usually happens whenever I'm just opening a new tab in my browser, opening a new window, closing something, wile watching a video, it has even happened when i left the computer on for about an hour. When it freezes, no imputs (mouse/keyboard) work, and everything on the screen stops moving. Sometimes, I can tell when its about to crash, and i'm able to restart the pc in windows, and everything is fine. Other times I close all my windows, then restart my pc, which can take up to 5 mins just to press restart. Most times, however, it completely freezes, and I have to hold down the physical power button on my case to restart it, which i know its bad. I dont think its caused by a virus or malware because i have zonealarm and malwarebytes, both are updated, and I just scanned it yesterday, and it is fine. O also dont think anything is out of date, as windows is fully up to date, nvidia drivers are up to date, bios is up to date, and mobo drivers are up to date (all drivers as of last week). My cpu is currently clocked at 3.8 GHZ with 1.256V, according to CPU-Z and my bios settings. My pc is very new, I just built it in september. Cant figure this out, please help.

likely a ram issue. Try using different slots, or using one stick at a time to see if the other is defective.

Link to comment
Share on other sites

Link to post
Share on other sites

2 minutes ago, HelpyWelpy said:

does it freeze or blue screen

just freezes

Link to comment
Share on other sites

Link to post
Share on other sites

5 minutes ago, boggy77 said:

ram in slots 2 and 4, docp enabled?

sounds like some sort of instability, maybe your overclock isn't stable, try reseting bios to factory defaults and see if you're still getting the error.

also, try to look in the event log for any system errors that happen when the freeze happens.

yes, its running in dual channel, i have 2 16gb dimms (32gb total) and it shows up as 32gb. i cant look in the event log at the time of the crash because i can't use my mouse/ keyboard but ill try reseting bios. btw a few months ago i tried to oc my ram, but it wasnt stable, so i had to reset the cmos. i have updated the bios since then, but maybe is causing my pc to crash. i dont think so but idk for sure.

Edited by thurnishayley27
Link to comment
Share on other sites

Link to post
Share on other sites

3 minutes ago, curiousmind34 said:

likely a ram issue. Try using different slots, or using one stick at a time to see if the other is defective.

ill try doing that later today, but rn both sticks show up, and they are the right capacity and speed.

Link to comment
Share on other sites

Link to post
Share on other sites

5 minutes ago, thurnishayley27 said:

yes, its running in dual channel, i have 2 16gb dimms (32gb total) and it shows up as 32gb. i cant look in the event log at the time of the crash because i can't use my mouse/ keyboard but ill try reseting bios. btw a few months ago i tried to oc my ram, but it wasnt stable, so i had to reset the cmos. i have updated the bios since then, but maybe is causing my pc to crash. i dont think so but idk for sure. also xmp is enabled

 

Link to comment
Share on other sites

Link to post
Share on other sites

59 minutes ago, thurnishayley27 said:

ill try doing that later today, but rn both sticks show up, and they are the right capacity and speed.

the stick/slot is likely not fully defective, just unreliable

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×