Pc Restarting by itself and don't know why please help

[PandersSanders]

Hi

my pc for the last couple of weeks has be kinda restarting itself what i mean by kinda is that after around 6 hours of gaming i will be playing a game and the screen will go black and the fans of the pc with rev up and the pc will turn off then on again to fast for a restart to happen but once done the screen are black the only way to get them to work again is to hard reset the pc. (this mostly happens when i am playing games) ive tried to see if i could work it out myself so here is myself anaysis:

 

while put in a stress program for 2 hours the program came back with the componts were fine (did this twice on OCCT stress tester)

while playing games the temps never go over 70 degrees even before the trips happens

after the trips happens on the event viewer all it says it is kernel-power 41 

 

the games the it has happen on is: Escape from Tarkov and destiny 2

 

my specs for anyone that needs it:
Processor (CPU): Ryzen 7 5800x (3.7GHz) 
Motherboard: Gigabyte Aorus X570 AORUS ELITE 
Memory (RAM): Corsair VENGEANCELPX 16GB (2x 8GB) 3600MHz 
Graphics Card: 8GB NVIDIA GEFORCE RTX 2070 SUPER 
Storage Drive: 2TB Samsung 870 QVO 2.5" SSD 

Storage Drive: Samsung 970 EVO 1 TB PCIe NVMe M.2 
Power Supply: Corsair RMX750, RMX Series, 80 Plus Gold Certified 
Processor Cooling: NZXT Kraken X53 240mm 
Fans: be quiet! Silent Wings 3 120mm x3 
Fan Hub: Commander Port Hub 

 

just really want to know what i need to do to fix it. i have got a new power surge extention lead on the way but still dont know if that will help

please i beg anyone to help me 

thanks

[Guest]

Well, it would take jumping through a bunch of hoops to figure this one out.

 

So let's start somewhere. 

 

If you have XMP enabled, that is fine. 

But would like for you to try a few changes to that.

 

With XMP enabled....

Set Memory frequency to 3200mhz manually

Be sure the memory is at XMP voltage manually.

Find "power down mode" in memory sub timings and disable it.

 

When in bios, do note the SPD information and match the XMP timings listed manually in the memory timings section. 

 

Once you've tested at 3200mhz frequency and without issues, select the next frequency up and test that next. 

 

 

[PandersSanders]

On 2/21/2021 at 5:20 PM, ShrimpBrime said:

Well, it would take jumping through a bunch of hoops to figure this one out.

 

So let's start somewhere. 

 

If you have XMP enabled, that is fine. 

But would like for you to try a few changes to that.

 

With XMP enabled....

Set Memory frequency to 3200mhz manually

Be sure the memory is at XMP voltage manually.

Find "power down mode" in memory sub timings and disable it.

 

When in bios, do note the SPD information and match the XMP timings listed manually in the memory timings section. 

 

Once you've tested at 3200mhz frequency and without issues, select the next frequency up and test that next. 

 

 

ive try that today as i dont really playing over the week and still restarted after 5 hours anything else