MOBO BIOS

[MikeyBSnipes]

So im trying to help a friend, he has ga-h170-d3hp mobo. Someone told him to update his bios for whatever reason, he was using F1 and upgraded to F20g. The same person told him not to create a backup (facepalm)

We have tried downgrading using the gigabyte software, tried the cmos battery, tried to short the jumper on the mobo, and trying the method of holding the reset button and power button. im also curious since he did not create a backup, if the original bios would even be available still. 

Im not sure what else to try at this point. i have never updated my bios or ran into issues like this, any help would be appreciated!

[RAS_3885]

Welcome!

 

You can get any version of the BIOS files from Gigabyte's website.

 

https://www.gigabyte.com/Motherboard/GA-H170-D3HP-rev-10/support#support-dl-bios

 

I'd imagine you can install an older version the same way you install the new one. Use the in-BIOS option rather than any Windows software. I think Gigabyte calls it Q-Flash.

 

Is his issue just with reverting back to an older version, or something else? It's not totally clear from your post.

[MikeyBSnipes]

Just now, RAS_3885 said:

Welcome!

 

You can get any version of the BIOS files from Gigabyte's website.

 

https://www.gigabyte.com/Motherboard/GA-H170-D3HP-rev-10/support#support-dl-bios

 

I'd imagine you can install an older version the same way you install the new one. Use the in-BIOS option rather than any Windows software. I think Gigabyte calls it Q-Flash.

 

Is his issue just with reverting back to an older version, or something else? It's not totally clear from your post.

So we have the version he used previously, put it onto a usb in FAT32 format. Tried to use the qflash method and it reads the file, but then it says the bios image is out of date.

Basically the pc ran fine until the bios was updated, now you run a game and it crashes within minutes. Have to do a hard reset to come back. so we were really hoping to flash the bios back, since in process of elimination that would be the last variable?

[RAS_3885]

8 minutes ago, MikeyBSnipes said:

So we have the version he used previously, put it onto a usb in FAT32 format. Tried to use the qflash method and it reads the file, but then it says the bios image is out of date.

Basically the pc ran fine until the bios was updated, now you run a game and it crashes within minutes. Have to do a hard reset to come back. so we were really hoping to flash the bios back, since in process of elimination that would be the last variable?

It doesn't surprise me if it blocks older versions being installed. Generally, the newest BIOS version is the one you want to run. There may be ways around Q-Flash blocking rollbacks, but I don't know what they might be.

 

If games crashing is the real issue you'll likely get better responses/views creating a specific post for that with more details on games, hardware, troubleshooting you've tried, etc. It may be a BIOS issue, it may not.

 

Alternatively, perhaps someone will chime in here with better insight on installing an older version as a troubleshooting step.

 

Good luck!