Pc reboots while playing mk11

SnoozyApple · December 12, 2020

Hello everyone

Since about 3 to 4 weeks I'm having problems with my pc while playing mk11. About 60% of the time when I play the pc will reboot. If it does it will ether reboot instantly or the game kind of freezes, the sounds hangs but you still hear something, and then the pc reboots. I don't ever get a blue screen or any error msg. I've checked my temperatures while playing the game they should be okay. No where near 100° As far as I can tell I'm not doing anything different compared to the times the game isn't crashing.

Now my pc has always crashed when playing this game but this happened sporadically. Maybe once a month or so and this was usually when I had a lot of other programs open.

Does anyone have an idea what the problem can be or how I can check what the problem is? I don't know if this is combined but recently the game has crashed without the pc rebooting and then I've got an 3D direct error msg.

My specs:

Operating System: Windows 10 Pro 64-bit
Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
Memory: 16384MB RAM

Card name: NVIDIA GeForce GTX 1070

Motherboard:Micro-Star International Co. Ltd. MS-1785 (U3E1)

Thanks everyone in advance for trying to help me

SnoozyApple · December 15, 2020

Does anyone have an idea? It crashed 3 times in a row today when trying to play mk11 while the pc didn't crash at all while playing different games.

Another peculiar thing I noticed is when I start mk11 again after a reboot the pc will crash and reboot very fast again after a couple of minutes while if I do another reboot in between it won't.

If I need to supply extra info let me know :).