Problems in calls

[Adamator_Cz]

Hey, so I got a simple, yet quite unusual problem. When I receive a call and answer it, I can hear the caller but the other party can't hear me, BUT when I call someone, it's completely fine. Any ideas?

 

Edit: I have exynos version of Samsung Note 9 if it helps with anything

Edited December 6, 2020 by Adamator_Cz

[xyro27]

I would try resetting app preferences under Settings > Apps > Dots menu. Maybe also clear network settings in Settings > General Management > Reset > Reset Network.

 

Also check your permissions for the Phone app (regarding mic) although this probably isn't the solution.

 

You could also try clearing your dalvik cache (shouldn't erase data, but BACK UP PLEASE!!!):

https://www.t-mobile.com/support/devices/android/samsung-galaxy-s9/wipe-cache-partition-samsung-galaxy-s9

 

Some people have found that Deep Cleaning with CCleaner works too, worth a shot.

 

You could also always reset the phone and test it in an "out of the box" condition.