Jump to content

Laptop Startup Issues

I have an MSI GS75 Stealth 10sfs-028 and I was thinking that I need more storage.

So when Prime Day was a thing I purchased a Samsung 970 Evo Plus 2tb nvme, which was a steal.

1 week later it arrived and I installed it tonight, the installation went along seemingly smoothly, there wasn't much for me to do. I just had to remove the back panel and the m.2 slot was right there.

So I installed it, screwed the panel back on, plugged the power back in and pressed the power button.

Upon pressing the button I saw the power indicator come on as usual but the keyboard and display didn't.

I let it run for a little thinking I just had to wait a while and it will work but there was nothing.

The only thing that happened is the fan on the right side of the laptop would ramp up maybe a minute after power.

I long pressed the power for a complete shutdown and after a minute I pressed again and the issue persisted.

So thinking maybe it was the new ssd I made sure the laptop was fully shutdown I unscrewed the panel and took out the new m.2.

Then sure enough the issue was still there.

Now I sit here dumbfounded thinking about the installation and where I f*cked up.

Any help would be appreciated.

Here is a link for specs: https://bit.ly/35Er7IJ

 

 

'IM THE VIDEO GAME BOY, IM THE ONE WHO WINS' - Arin Hanson

Link to comment
Share on other sites

Link to post
Share on other sites

Just to be clear you added storages not replaced the old storage.. correct?

Link to comment
Share on other sites

Link to post
Share on other sites

Yes, added.

I also should've mentioned that the laptop worked perfectly well the night before.

'IM THE VIDEO GAME BOY, IM THE ONE WHO WINS' - Arin Hanson

Link to comment
Share on other sites

Link to post
Share on other sites

16 minutes ago, FunkmastaFlex said:

Yes, added.

I also should've mentioned that the laptop worked perfectly well the night before.

Can you get into the bios? 

 

Link to comment
Share on other sites

Link to post
Share on other sites

Are you sure you haven't shorted something on the motherboard? Did you touch it with something metal?

Link to comment
Share on other sites

Link to post
Share on other sites

21 minutes ago, narrdarr said:

Can you get into the bios?

screen doesn't turn on at all

19 minutes ago, icovelev said:

Are you sure you haven't shorted something on the motherboard? Did you touch it with something metal?

im 100% sure i didnt

'IM THE VIDEO GAME BOY, IM THE ONE WHO WINS' - Arin Hanson

Link to comment
Share on other sites

Link to post
Share on other sites

Can you unplug the the laptop remove the battery and hold the power button for 30 sec. Reassemble and try booting

Link to comment
Share on other sites

Link to post
Share on other sites

I did what you said and the issue persists.

Currently asking MSI if a RMA or something similar is possible. 

If not I'm going to go to some 3rd party repair service to see if something could be done.

Do you know a good company that would help me out?

'IM THE VIDEO GAME BOY, IM THE ONE WHO WINS' - Arin Hanson

Link to comment
Share on other sites

Link to post
Share on other sites

I would check the ram to make sure it is seated all the way. And try booting with only one stick.

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×