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PC Freezing

Vandorlot
By Vandorlot
in Troubleshooting
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I keep getting this weird freeze. My PC basically soft locks itself. Anything associated with windows like the desktop freezes and I can't open close apps off my screen. I can't restart without using the reset button on my pc. If I have a video open in chrome on my second monitor it keeps playing a lot of the time and I can still talk on discord if it happens. I cant open task manager when this happens and the lights on my keyboard stop changing. The only error in event viewer I can find is regarding the PC turning off not cleanly because I press the reset button on the PC. This doesnt always happen in intensive workloads. One time I was launching among us and it happened, another time I was downloading a windows update, sometimes I am just playing a game and sometimes i am not doing anything. I don't know what to do.

My Rig

CPU - Ryzen 5 1600@3.8ghz          GPU - XFX XXX RX580 8g          Cooler - Arctic Freezer 33 eSports edition green          Motherboard - Gigabyte AB350 Gaming 3          Ram -  G.Skill 2x8 Ripjaws 5 2666                   Case - Pahntecs P400s TGE Modded with Green accents          PSU - Seasonic M1211 evo 620w          SSD - Samsung 960 evo 500 GB          HDD - Seagate Barracuda 7200rpm 2tb       

 Fans - 2 be quiet SilentWings 3         OS - Windows 10 Home 64-Bit         Cables - Cable Mod Green Cable Extension

 Peripherals

Mouse - Logitech G502          Keyboard - k95 Platinum Brown          Headset - Philips SHP9500s + Vmoda Boom Pro          Monitor - LG 29UM69GB

Webcam - USB webcam for Wii Fitness game xD

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