PC power button does not work after shutting down.

[Syelencer]

I have a Cyberpower PC from best buy

Specs:

AMD ryzen 2300x 

Rx 570 

240 SSD + 1 TB

8gb Ram 

The problem I have is that my pc turns on but after a shut it down I have to either unplug the power cord or flip the power supply off for about 5 seconds before the power button works to turn it on. Do you know how to solve this? Its a brand new pc

 

[kb5zue]

If it is brand new as you said, return it for an exchange.  You don't want to run the risk of messing with it and voiding any warranty that you may have.

[Guest]

30 minutes ago, Syelencer said:

I have a Cyberpower PC from best buy

Specs:

AMD ryzen 2300x 

Rx 570 

240 SSD + 1 TB

8gb Ram 

The problem I have is that my pc turns on but after a shut it down I have to either unplug the power cord or flip the power supply off for about 5 seconds before the power button works to turn it on. Do you know how to solve this? Its a brand new pc

 

Brand new system should go back to the store for exchange.

 

But if you're up to it... trace where the power button is plugged into the motherboard.  Take off the connector and touch the two pins with the tip of your screwdriver.  Does it turn on?  If so, the power button is broke.  If not, there's a problem with the motherboard.  There's a slim chance that the problem is with the PSU, e.g. low power good signal.

 

[Ankerson]

Take it back to Best Buy...