Audio Disappears while gaming

Venomous468 · August 20, 2020

my build-

MOBO - Z370XP SLI (rev. 1.0)

GPU - pny gtx 1070

CPU - i7 8700 (non-k)

RAM - xpg gammix d30 ddr4 3200 MHZ

SSD - xpg spectrix s40g m.2 Boot Drive

HDD 1 - WD 1TB HDD

HDD 2 - seagate 2 Tb HDD

heaphones - Hyperx Cloud Alpha

i've been having this sound issue since last month but now i have completely given up i cant seem to figure out what seems to be the issue.

while playing any games like Csgo,remnant from the ashes, r6 siege or any game in particular my sound disappears, sometimes it stays for 5 - 10 mins before disappearing or disppears right after joining a match, but when i stream the audio is there not that i can here it but its in the stream, i even recorded my gameplay with shadow play while the audio was out and after a restart the audio comes back. when i played the recorded gameplay after a restart the audio was there in the video. i have installed every single realtek driver even installed the generic or standard sound drivers for reatek but still no luck. updated my bios and the problem went away for 1 day then came back the other day. Did a fresh install of windows still no luck. when the audio goes away in remnant from the ashes, the game stops responding after 5 mins with no sound. but the other games like cs or siege keep on working even without the sound

and if i take out the headphone jack from the aux port and replug it after 5 secs the audio sometimes comes back then disappears after a min or two. please i need serious help, my head hurts!!

P.S

The audio doesnt go away when listening to youtube or playing mp3s from my music folder it only occurs when gaming. And Btw the whole system audio goes away.

This problem did however started after i installed the m.2 as my boot drive and before that it never happend but im not sure if that would be causing the issue.

Tigerleon · August 20, 2020

34 minutes ago, Venomous468 said:

my build-

MOBO - Z370XP SLI (rev. 1.0)

GPU - pny gtx 1070

CPU - i7 8700 (non-k)

RAM - xpg gammix d30 ddr4 3200 MHZ

SSD - xpg spectrix s40g m.2 Boot Drive

HDD 1 - WD 1TB HDD

HDD 2 - seagate 2 Tb HDD

heaphones - Hyperx Cloud Alpha

i've been having this sound issue since last month but now i have completely given up i cant seem to figure out what seems to be the issue.

while playing any games like Csgo,remnant from the ashes, r6 siege or any game in particular my sound disappears, sometimes it stays for 5 - 10 mins before disappearing or disppears right after joining a match, but when i stream the audio is there not that i can here it but its in the stream, i even recorded my gameplay with shadow play while the audio was out and after a restart the audio comes back. when i played the recorded gameplay after a restart the audio was there in the video. i have installed every single realtek driver even installed the generic or standard sound drivers for reatek but still no luck. updated my bios and the problem went away for 1 day then came back the other day. Did a fresh install of windows still no luck. when the audio goes away in remnant from the ashes, the game stops responding after 5 mins with no sound. but the other games like cs or siege keep on working even without the sound

and if i take out the headphone jack from the aux port and replug it after 5 secs the audio sometimes comes back then disappears after a min or two. please i need serious help, my head hurts!!

P.S

The audio doesnt go away when listening to youtube or playing mp3s from my music folder it only occurs when gaming. And Btw the whole system audio goes away.

This problem did however started after i installed the m.2 as my boot drive and before that it never happend but im not sure if that would be causing the issue.