Problem with my aio

[No0n3]

Hi guys, I have a problem with my aorus 360mm aio, everything was working perfect, for about 4 months, but yesterday when I was playing, my display on aio and fans have went off, the software doesnt detect the aio, rgb also turned off, the

fans are detected in a 3rd party software but have 0 rpm, I tried reconnecting the cables but it doesn't seem to help, when I'm turning on my pc, the fans are starting to spin for like 1 second but then stopping, please help.

PS. Sorry for my bad English but im really desperate for someone to help me, becouse noone in Poland seems to care D:

[eeeee1]

make sure your connectors are plugged into the proper places

[narrdarr]

remove the usb header. uninstall the softwares/driver.

reinstall the usb header

reinstall softwares/driver

[No0n3]

I've reinstalled the software and still nothing, i've reconnected the connectors butthat doesnt help, they are plugged in the same places when the aio was working

[narrdarr]

switch sata power coneector. try different usb header

[No0n3]

so I believe it's software not hardware issue, the change of cables didnt helped me, and i think that fans are detected but bios somehow set them to not run, as well as the display, i cant use bios too good, but the worst par about it is that i didnt change anything and it broke by itself

 

[No0n3]

The funniest thing is that the pump is still working so i can use the pc to browse the internet but cant play games bcouse the temperature gets too hot

[narrdarr]

you probably dont have the fan connected to the motherboard. you have them connected to the pump that is why the bios doesn't see them

[No0n3]

Yep, its connected to the pump i believe, but why it doesnt work, when the pump does? And why it isnt recognozed by the software? Is it a good idea to use the warranty or it is a easy fix?

[Falkentyne]

4 hours ago, No0n3 said:

Yep, its connected to the pump i believe, but why it doesnt work, when the pump does? And why it isnt recognozed by the software? Is it a good idea to use the warranty or it is a easy fix?

You appear to be using a hub.

Disconnect the AIO's built in fans from the hub and plug them _directly_ into CPU_FAN and CPU_OPT on the motherboard (Disconnecting the hub connectors from those pins), plug the AIO into W_Pump or AIO_Pump (if the AIO requires SATA power, remember to connect that to SATA or Molex as required) and then see if it works then.