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Laptop Model Clevo P670RS

 

Hi there I was wondering if anyone on the forum has any ideas about a laptop fault I have. I bought this laptop on ebay and has a very weird fault with the gpu,where when any graphic intensive task will shut down or crash the pc.

Its giving a blue screen video tdr failure nvlddmkm.sys. I have tried resinalling drivers, windows, updates, thermal paste, flashing different vbios, nothing seems to work. This problem only happens when the charger is plugged in, it will work fine with low fps when its not in. I have found a way to get it working by using aida64 gpu stress test then run a gpu intensive task like heaven benchmark and then stop aida64 and will work fine. Is it a temperature issue where the temps need to be high for it to work or something else.

 

Thanks and hopefully you guys can help us out with this one as im stuck

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From what I have seen this error might imply either bad power delivery or bad drivers

Since you tried ddu

And the GPU works with the charger plugged in 

It looks like the lithium battery is dying

PC: Motherboard: ASUS B550M TUF-Plus, CPU: Ryzen 3 3100, CPU Cooler: Arctic Freezer 34, GPU: GIGABYTE WindForce GTX1650S, RAM: HyperX Fury RGB 2x8GB 3200 CL16, Case, CoolerMaster MB311L ARGB, Boot Drive: 250GB MX500, Game Drive: WD Blue 1TB 7200RPM HDD.

 

Peripherals: GK61 (Optical Gateron Red) with Mistel White/Orange keycaps, Logitech G102 (Purple), BitWit Ensemble Grey Deskpad. 

 

Audio: Logitech G432, Moondrop Starfield, Mic: Razer Siren Mini (White).

 

Phone: Pixel 3a (Purple-ish).

 

Build Log: 

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2 hours ago, TofuHaroto said:

From what I have seen this error might imply either bad power delivery or bad drivers

Since you tried ddu

And the GPU works with the charger plugged in 

It looks like the lithium battery is dying

The battery is fine its just when its plugged into the crashes occur. I've unplugged battery and still same issue, so shouldnt be anything to do with the battery. I dont believe theres a fault with the gpu itself or why would it work using aida64 to warm it up and then run heaven and it works. Its like it needs to be warm to run 3d graphics or some voltage or clock speeds are messing up.

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