Thermals causing crashes?

[Tytyereal]

Im a relatively new pc builder and I have yet to get the money for some extra fans and a better cooler then my stock cooler, I have a ryzen 3 3600 and a rtx 2060, in the past couple of days it has been really hot and I'm thinking that might be what the issue is, my game doesn't crash in chrome or easy to run games like Terraria, but under load in games such as modern warefare and fortnite it tends to crash, since I'm new I'm not sure if thermals can cause cradhes and outright shut down the pc, is that a thing that happens, and would it be solved by getting a good cooler and a couple more case fans?

[kelvinhall05]

What are your temps? Do you have any overclocks?

[Tytyereal]

3 hours ago, kelvinhall05 said:

What are your temps? Do you have any overclocks?

No overclocks and it's idling at 85 because my house is currently 82, sorry I forgot to mention that in the original post

[kelvinhall05]

1 minute ago, Tytyereal said:

No overclocks and it's idling at 85 because my house is currently 82, sorry I forgot to mention that in the original post

85F or 85C?

 

If fahrenheit, you're fine. That's a good idle temp. If celcius, you probably installed the cooler wrong or something (and you cannot possibly live in a house that is 82C, lmao)

[Tytyereal]

39 minutes ago, kelvinhall05 said:

85F or 85C?

 

If fahrenheit, you're fine. That's a good idle temp. If celcius, you probably installed the cooler wrong or something (and you cannot possibly live in a house that is 82C, lmao)

Yeah it's 85F, and at first I thought it was fine but then the crashing started  which hadn't been an issue until recent days

[kelvinhall05]

6 minutes ago, Tytyereal said:

Yeah it's 85F, and at first I thought it was fine but then the crashing started  which hadn't been an issue until recent days

How is it crashing? BSOD, lockups, resets?

[Tytyereal]

11 minutes ago, kelvinhall05 said:

How is it crashing? BSOD, lockups, resets?

The games just close, most of the time no error message, sometimes call of duty will give some basic error message saying something went wrong but no details on what, then sometimes the whole system just turns off

[kelvinhall05]

2 minutes ago, Tytyereal said:

The games just close, most of the time no error message, sometimes call of duty will give some basic error message saying something went wrong but no details on what, then sometimes the whole system just turns off

Reinstall Windows.

[Tytyereal]

40 minutes ago, kelvinhall05 said:

Reinstall Windows.

Why should I reinstall windows, and if I do that won't I lose everything I have?

Edited May 25, 2020 by Tytyereal
Spelling error

[BlackManINC]

43 minutes ago, Tytyereal said:

Why should I reinstall windows, and if I do that won't I lose everything I have?

Not if you back everything up you won't. 

[Tytyereal]

2 minutes ago, BlackManINC said:

Not if you back everything up you won't. 

To back it up would I need another storage device? Or can it be done on the same ssd

[BlackManINC]

Just now, Tytyereal said:

To back it up would I need another storage device? Or can it be done on the same ssd

It has to be another storage device, an external one. 

[Tytyereal]

56 minutes ago, BlackManINC said:

It has to be another storage device, an external one. 

Yeah then reinstalling windows isn't really an option for me as I do not have another storage device

[BlackManINC]

52 minutes ago, Tytyereal said:

Yeah then reinstalling windows isn't really an option for me as I do not have another storage device

Well reinstalling windows might not have helped anyway. What are your full system specs? What kind of error message is reported when it crashes in the 'event viewer' screen? Is it a 'kernal power 41' message? Just type 'event viewer' in the taskbar, click on 'administrative events' and scroll down to the logs reported at the time it crashed, if you can remember. It will be tagged as a "critical" event. Its likely got nothing to do with your processors getting hot since you said the temps are no higher than 29°C.

[Tytyereal]

50 minutes ago, BlackManINC said:

Well reinstalling windows might not have helped anyway. What are your full system specs? What kind of error message is reported when it crashes in the 'event viewer' screen? Is it a 'kernal power 41' message? Just type 'event viewer' in the taskbar, click on 'administrative events' and scroll down to the logs reported at the time it crashed, if you can remember. It will be tagged as a "critical" event. Its likely got nothing to do with your processors getting hot since you said the temps are no higher than 29°C.

Yeah it is a event id of 41 with the source of kernel power, what exactly does that mean? (Thanks for telling me about event viewer this seems really helpful) and I am running a tomahawk b450 max, ryzen 5 3600, rtx 2060 ko ultra, 16 gb of dual channel 3200 ripjaws memory with a 750w power supply

[BlackManINC]

19 minutes ago, Tytyereal said:

Yeah it is a event id of 41 with the source of kernel power, what exactly does that mean? (Thanks for telling me about event viewer this seems really helpful) and I am running a tomahawk b450 max, ryzen 5 3600, rtx 2060 ko ultra, 16 gb of dual channel 3200 ripjaws memory with a 750w power supply

 

I would test the power supply or even try an entirely different one. But before even getting to that, just make sure your bios, operating system and GPU drivers are up to date. This could be the result of bad ram too, which you can test with the application linked below.

 

Link: https://www.memtest86.com/

[Tytyereal]

13 hours ago, BlackManINC said:

 

I would test the power supply or even try an entirely different one. But before even getting to that, just make sure your bios, operating system and GPU drivers are up to date. This could be the result of bad ram too, which you can test with the application linked below.

 

Link: https://www.memtest86.com/

No errors occurred during the memtest

[Tytyereal]

13 hours ago, BlackManINC said:

 

I would test the power supply or even try an entirely different one. But before even getting to that, just make sure your bios, operating system and GPU drivers are up to date. This could be the result of bad ram too, which you can test with the application linked below.

 

Link: https://www.memtest86.com/

And all drivers are up to date

[BlackManINC]

@Tytyereal

 

Also, what anti virus program do you have installed? Some of them have been known to cause these types of issues, especially while gaming. I'd try disabling or even uninstalling it just in case. 

[Tytyereal]

6 hours ago, BlackManINC said:

@Tytyereal

 

Also, what anti virus program do you have installed? Some of them have been known to cause these types of issues, especially while gaming. I'd try disabling or even uninstalling it just in case. 

I don't use an antivirus