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iTunes problems Please Help

LFrancis19
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Hello, I have some iTunes issues with Movies, I have movies I have bought in the past and I decided I would watch one today, when I open the video the colors are all distorted as if looking through a thermal imager or something. I will post pictures down below. Please Help and thank you for reading.

post-48938-0-17923200-1393126365.jpg

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https://linustechtips.com/topic/119457-itunes-problems-please-help/
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Well, if you are having trouble with itunes make sure the movie you are trying to watch is compatible with the itunes software you are using. If the movie is old, and you bought it a long time ago and your version of itunes is 11.4 then it may not be compatible. 

Ok how do I do this? Most of the movies I bought a couple months ago before 11.4

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Looks like it is corrupted or there is something wrong with the DRM not decoding properly, go to your iTunes folder and cut the movie in question to somewhere else on your HDD and delete the item in iTunes, then if you go to the iTunes store and go to 'Purchased' you should be able to re download the movie, see if that sorts it.

I doubt it is an age thing I have iTunes movies from several years ago that still work in the latest iTunes.

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Looks like it is corrupted or there is something wrong with the DRM not decoding properly, go to your iTunes folder and cut the movie in question to somewhere else on your HDD and delete the item in iTunes, then if you go to the iTunes store and go to 'Purchased' you should be able to re download the movie, see if that sorts it.

I doubt it is an age thing I have iTunes movies from several years ago that still work in the latest iTunes.

Ok I looked on the iTunes store and it does the same thing to the iTunes preview movie graphics and the album art.....I'm going to wait for the next update of iTunes because I tried to re-install to no avail...Plus I heard iTunes doesn't like to be friends with Windows 8.1....I'll be fine until then.

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  • 1 month later...
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Update: After my Video Card (A GTX 760) crapped I went to a local hardware store to check it and they confirmed it was dead and I bought a 660 instead because it was cheaper and now iTunes works fine with movies.....so take that with a grain of salt...

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