Memory not being recognized in BIOS

[rluce65]

Recently I purchased 2 kits of DDR4-3200 8GBx2 of TridentZ RGB ram and only two are showing up in the bios in slots B1 and B2. When I turn on the system, I get a error message that reads “memory training error at socket 0 channel 1 dimm 0 and dimm 1” I have tried to change the xmp setting and updating the BIOS, but have had no success. 

CPU: Ryzen 5 3600x

Motherboard: Asrock X570 Phantom Gaming 4

Ram: two sets of DDR4-3200 8GBx2 

[rluce65]

After changing my XMP profile, and manually setting the speed, the PC triple posts, but still boots into windows and shows the error 

[Fasauceome]

Are you able to run slower speeds like 3000 or 2933?

[rluce65]

3 minutes ago, Fasauceome said:

Are you able to run slower speeds like 3000 or 2933?

The system runs, but after changing the settings 3000 or 2933 it still does not recognize the other 2 sticks

[PorkishPig]

Try booting with each sick individually, along with testing each of the fours slot individually. This will help eliminate the chances of it being bad memory or a defective motherboard.