1st build, PC crashing

[shawnycoconut]

Computer Type: Brand New Build

GPU: MSI Radeon RX570 8gb OC

CPU: RYZEN 5 2600

**Motherboard:**ASROCK B450M PRO

RAM: G.SKILL Aegis 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3000

PSU: Corsair CV550 80+

Operating System & Version: Windows 10

GPU Drivers:

Date: 2020-04-21

Version: 26.20.15029.27019

Chipset Drivers: Not sure how to check this

Background Applications: Red Dead Redemption 2, sometimes day to day, crash after boot

Description of Original Problem:

Hello,

I just recently purchase all new parts to build this new PC. But now I am having a problem. Where the PC would just crash randomly during day-to-day usage, However, during a game session the pc would crash a few minutes into playing games sometimes, other times it would be fine for hours. When it crashes the screen will first go to a solid color (grey, green) then to black and the monitor will say the signal is lost., the chassis fans will go max speed and the RGB lights on my keyboard would go out. Then I would have to do a hard reset to fix the crash.

 

Troubleshooting:

I have done a DDU and reinstall the GPU driver, updated all windows, and another driver.

-Did a Memtest86, Found 1 error in Test 8

-Reliability Monitor states that I have a

Problem Event Name: LiveKernelEvent

Code: 141

Event Viewer:

shows

-Display driver AMDKMDAP stopped responding and has successfully recovered.

-The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID

[ki8aras]

have you overclocked the ram or the cpu?

[shawnycoconut]

1 minute ago, ki8aras said:

have you overclocked the ram or the cpu?

No, Everything is as is from the manufacturer

[ki8aras]

14 minutes ago, shawnycoconut said:

No, Everything is as is from the manufacturer

go to the bios and check for any xmp profiles that may have enables themselves

[shawnycoconut]

1 minute ago, ki8aras said:

go to the bios and check for any xmp profiles that may have enables themselves

Yes, There is an XMP profile in the BIO Advanced tab. Should I disable that?

[ki8aras]

1 minute ago, shawnycoconut said:

Yes, There is an XMP profile in the BIO Advanced tab. Should I disable that?

yes.

[shawnycoconut]

Did that and ran red dead redemption 2 for a few minutes and no crashes.

I will keep monitoring it tomorrow.

Otherwise, Thank you so much Ki9aras for your time and help !

[shawnycoconut]

Day 1 updates:

 

Good news: The PC seems to be stable during normal use, browsing, Netflix.. etc. I was able to play COD and The witcher with no problems.

 

Bad news: Now whenever i try to launch Red dead redemption 2 it will crash even before reaching the main menu