Trouble Port Forwarding

[smerkderk]

So I'm trying to port forward my "The Isle" server.  However My router asks for more than just the process (TCP-UDP), port number (7777-7778), and IP address that I know.  I am also confused about which IP address I use, local or public.  I have tried many tutorials but every time I check online to see if the port is open, it says the port is closed.  Any helpful information would be greatly appreciated. Thanks

[PyroTheWise]

what @Akolyte posted is the information you need

[Akolyte]

I'll make a brief overview of what all of these fields mean so you can fill them in accordingly: 

 

• Custom Service Name - This is the name for the portfowarding entry, name it something that you can remember so when you don't need to port forward anymore you can remove it. 
• Service - This is just a pre-configured list of ports and protocols configured for port forwarding (for example, HTTP service would port forward port 80 over TCP), Make sure you choose the Other service, which I can see you've done.
• Protocol - You'll want to refer to the documentation from the server you are trying to make, there are ways you can find this out.  Alternatively just try it with TCP and if that doesn't work try UDP.  Not ideal, but it's only port forwarding from a home network, so not much harm can come of it. 
• External Host - This is if you want to make a whitelist of who can access these ports, this will limit the IP addresses that can connect to your server.  If you want to make your server only accessible to your friend who's IP is 123.123.123.123, then you can set that accordingly, and it will ONLY allow him to connect. Leave this blank if you want it public. 
• Internal Host - This should be the PRIVATE IP address of the machine you are hosting the server on, you can run ipconfig in cmd on your machine and it will give you some information. Look for the IPv4 address of the adapter that is connected to your network.  If you need any help with this let us know. 
• Internal Port - This is the port that your server is using, for example if you're hosting Minecraft which needs port 25565, you would set this to 25565. 
• External Port - usually this would be set to the same as the internal port.  The only use in changing this is if you are hosting multiple of these servers or you want to change the port from default. General rule, set this to the same as Internal Port. 

 

Make sure you use your external IP to connect to your server from outside of your network.  Hope this helps. 

 

PS: Since 7777 and 7778 are usually associated with Unreal Engine servers; and are usually over UDP. Port checking tools will not work.  

 

Check on the server browser to see if your server is up. 

 

Also, for ports that are different (eg: UDP 7777 TCP 7778 (just an example)) then make an try for each. 

[badreg]

Are you able to leave external host and external port empty? These are the rules for which host and which ports you are accepting connections from.

 

If it doesn't allow you to leave those fields empty, try 0.0.0.0 for external host and match external port to the same range that you are using for internal port.

[smerkderk]

I can leave external host empty, but not internal

 

I was able to find the manual online just now

https://d15yx0mnc9teae.cloudfront.net/sites/default/files/RAC2V1S Sagemcom Wave 2.pdf

[PyroTheWise]

2 minutes ago, smerkderk said:

I can leave external host empty, but not internal

 

I was able to find the manual online just now

https://d15yx0mnc9teae.cloudfront.net/sites/default/files/RAC2V1S Sagemcom Wave 2.pdf

The internal host is the IP address of the sever you want to port forwarding on.  The IP address of "The Isle" server on your internal network.

[mtz_federico]

Just as a reminder, the server has to be on for port forwarding testers to work