Internet Disconnects

[Tribalstalker]

Wondering if I could get some help please.  A friend helped me recently build a new pc and everything is up and running great with the exception of internet.  I use an ethernet cable to connect directly to our router.  I can watch youtube, browse the internet, and do most things just fine but when i launch either World of Warcraft or The Isle which are both big mmo games after about 5 minutes i disconnect from the game and my computer acts as if the ethernet cable has been unplugged for up to 10 minutes and than connects itself back up and works fine again as long as i don't try to play either of those games.  Can anyone help please? I am currently running Windows 10 64-bit and an Asus Prime X470-PRO motherboard with BIOS version 4804 release dat 05/29/2019

Edited April 5, 2020 by Tribalstalker
not enough info

[Senzelian]

The first thing I'd try is to use a different cable and plug it into a different port on your router.

If possible try if the same happens on a different computer or with Wi-Fi.

 

If your PC isn't eqiupped with Wi-Fi, you can try to connect an Android phone to your PC and use USB thethering and connect your phone wirelessly with your router.

[Tribalstalker]

13 minutes ago, Senzelian said:

The first thing I'd try is to use a different cable and plug it into a different port on your router.

If possible try if the same happens on a different computer or with Wi-Fi.

 

If your PC isn't eqiupped with Wi-Fi, you can try to connect an Android phone to your PC and use USB thethering and connect your phone wirelessly with your router.

I just got a new ethernet cable today and tried different ports on the router as well as plugging straight into the modem.  And it is only my computer.  My husbands laptop along with our smart tv both continue to work when it happens.