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Computer crashes during games

Go to solution Solved by Psykicwarrior,

Turned out to be the MB, I suspect it couldn't keep up with the ups and downs in power delivery? Or maybe it was the PCIe lanes? Not sure, but it played like a GFX bug, but MB was the source, swapped out MB, kept everything else like RAM and CPU and it works great now.

Sup fellas,

As the title says, computer keep crashing while playing games, its my girlfriends computer, I've spent a month or so trying to pinpoint the problem, but I'm out of ideas.

 

It usually crashes after anywhere between 10min and 5 hours in a game, but on average about 2 times per hour, it crashes in all games tested, and non of them give any helpful errors, some seemed to point towards kernel or shadows or something, but when we Googled it solutions to the error seemed to cross the entire spectrum of possibilities, from turning down graphics to reducing CPU overclock, and we tried them all.
 

When it crashes it usually crashes to desktop, windows keeps on trucking, except for once today where it actually restarted the machine just as game was launched, but that has only happened this once, and in the beginning it used to only kinda crash, screens went black but then it came back.

We have, of course, also reinstalled GFX drivers after a DDU wipe.

 

It started after we upgraded her from an FX something or other, to a Ryzen 1600, obviously we also changed MB and RAM with it, and installed Windows, the rest of the parts we kept as is.

Temps are completely under control, 40's-50's during Powermax run, have not taken GPU temps during this, but they were low 70's during 8 hour Furmark run, also did memtest64 for a while with no reported errors.
I also removed all OC from the computer, including RAM, just to be certain, it continues to crash.

 

I'm currently leaning towards it being a PSU or MB issue, possibly a CPU issue, although doubtful.

Oh, and we have tried all of the power option stuff, I've worked in IT for a few years now and I do that on all new Windows installs.


Specs:
CPU:  Ryzen 1600

GPU:  GTX 1070

MB:    Gigabyte B450M DS3H
PSU:  Corsair TX650
RAM: 16gb HyperX Fury
SSD:  512GB MX500
HDD:  2TB Seagate

Update 1:

Reinstalled windows, seemed to work for a while but after a few hours it started crashing again, it often crashes so that monitors go all black now, but can hear YouTube running in the back ground.

Its definitely more prevalent when playing YouTube on second monitor, a few times it just crashes YT so that either just the video on YT goes green or the entire screen that YT plays on goes green (solid green color, not green hue), this used to happen a month or so ago right after we built the computer as well, but without the complete crashes.
Does not seem to matter which browser is playing YT.

I'm down to it having to be a hardware issue with either the 1070, MB or PSU (small possibility of being CPU as well), anyone got any other suggestions? or just start building a new computer more or less 😛

Edit 2: Also, running Furmark or Powermax it chuggs along with no issues at all, which makes me wonder if it could even be 1070 or even the PSU?

Update 2:
Installed new PSU and still same issues.

Done so far:
New PSU.

Swapped out GFX with my own 1080TI.
Reinstalled drivers with DDU and then reinstalled Windows.
BIOS latest version.

 

Still crashes in a variety of games.
Runs all kinds of burn tests without issue.

Does anyone have any idea what is going on? Any suggestions would be greatly appreciated at this point, I'm at a complete loss here.
Its gotta be MB at this point doesnt it? But why would Windows usually continue working fine and burn test are no problem at all?

Edited by Psykicwarrior
Update 2
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Event Viewer log2.xmlEvent Viewer Log1.evtxDxDiag.txt

 

Here ya go laddie,

 

Didn't see anything particular in DxDiag, but in Event Viewer I found a ton of graphics driver crashes that successfully recovered in the last minutes before the restart and then after the restart Windows was not able to save log.

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Update: Reinstalled windows, seemed to work for a while but after a few hours it started crashing again, it often crashes so that monitors go all black now, but can hear YouTube running in the back ground.

Its definitely more prevalent when playing YouTube on second monitor, a few times it just crashes YT so that either just the video on YT goes green or the entire screen that YT plays on goes green (solid green color, not green hue), this used to happen a month or so ago right after we built the computer as well, but without the complete crashes.
Does not seem to matter which browser is playing YT.

I'm down to it having to be a hardware issue with either the 1070, MB or PSU (small possibility of being CPU as well), anyone got any other suggestions? or just start building a new computer more or less 😛

Edit 2: Also, running Furmark or Powermax it chuggs along with no issues at all, which makes me wonder if it could even be 1070 or even the PSU?

Edited by Psykicwarrior
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  • 3 weeks later...

Turned out to be the MB, I suspect it couldn't keep up with the ups and downs in power delivery? Or maybe it was the PCIe lanes? Not sure, but it played like a GFX bug, but MB was the source, swapped out MB, kept everything else like RAM and CPU and it works great now.

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