New gpu not working

[Ivar2203]

Hello i recently bought a new gpu for more performance.

i switched from the gtx 1650 4gb to the rx 5700 but the rx 5700 isnt giving any signal at all.

im using a hdmi cable. can someone help me?

[Watcher]

Is the cable connected to the graphics card or to the motherboard?

[UltraVires2.0]

check cables/connections mate. try the gpu on a different monitor or a tv. then try to clear cmos, use ddu to uninstall previous nvidia drivers.

[Ivar2203]

57 minutes ago, Watcher said:

Is the cable connected to the graphics card or to the motherboard?

what cable do you mean?

 

[Watcher]

24 minutes ago, Ivar2203 said:

what cable do you mean?

 

HDMI, but also make sure to uninstall old drivers

[Ivar2203]

10 minutes ago, Watcher said:

HDMI, but also make sure to uninstall old drivers

i just uninstalled al of the old nvidia drivers and the hdmi is working fine on all other devices such as ps4 and my old gpu.

but it still isnt working. the only thing i can think of is that i have to upgrade my power supply

[Watcher]

1 minute ago, Ivar2203 said:

i just uninstalled al of the old nvidia drivers and the hdmi is working fine on all other devices such as ps4 and my old gpu.

but it still isnt working. the only thing i can think of is that i have to upgrade my power supply

Where do you have the cable plugged in? Because if it's in the board then you're not running of your graphics card.

[Watcher]

5 minutes ago, Ivar2203 said:

i just uninstalled al of the old nvidia drivers and the hdmi is working fine on all other devices such as ps4 and my old gpu.

but it still isnt working. the only thing i can think of is that i have to upgrade my power supply

What power supply do you have?

[Ivar2203]

4 minutes ago, Watcher said:

Where do you have the cable plugged in? Because if it's in the board then you're not running of your graphics card.

my hdmi is plugged in my gpu and i have a 500 watt coolermaster power supply i looked up online what was enough and someone said 500 watt will work fine so im trying it now but i think he was wrong

[papajo]

Which graphics card do you have exactly? 

 

You have plugged in the power cables to the graphics card? 

 

try to reseat the graphics card and make sure it clips all right into the slot

 

when you boot do the fans spin or do you see any light from the graphics card? 

 

can you take a picture of the insides of your PC while the power is on? 

[Ivar2203]

47 minutes ago, papajo said:

Which graphics card do you have exactly? 

 

You have plugged in the power cables to the graphics card? 

 

try to reseat the graphics card and make sure it clips all right into the slot

 

when you boot do the fans spin or do you see any light from the graphics card? 

 

can you take a picture of the insides of your PC while the power is on? 

1. I have the rx 5700

2. yes i plugged them in.

3. wdym reset and yes i checked if them clip in.

4. the fans of the gpu spin

5. my phone is dead right know.

[Ivar2203]

1 hour ago, papajo said:

Which graphics card do you have exactly? 

 

You have plugged in the power cables to the graphics card? 

 

try to reseat the graphics card and make sure it clips all right into the slot

 

when you boot do the fans spin or do you see any light from the graphics card? 

 

can you take a picture of the insides of your PC while the power is on? 

[edit] 1. i have a Sapphire Radeon RX 5700 8G GDDR6

 

[papajo]

Ok that sounds kinda strange maybe the card is defective...

 

Do you have iGPU? 

 

if yes put the HDMI to your motherboard and take off the card open the computer.. does it boot? 

 

if yes close the computer and keep the hmi on your motherboard 

 

install the card (leave the hdmi on your motherboard) 

 

download the latest drivers for that card from amd webpage https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-rx-5700

 

install the drivers restart the computer (the installation asks to restart it so you do that once)

 

Once the installation is finished (after that restart) restart the computer again but this time go to bios  change the graphics adapter settings from iGPU to discrete/PCIe 

 

save settings end exit setup (close your computer after it restarts by pushing the power button because it didnt reach windows loading screen it should power off immediately ) 

 

now change the HDMI cable and put it on the RX 5700 card

 

power on the computer

 

did it work? 

 

If no then try to use a different HDMI port  on that card.. still no? 

 

then since your computer works fine with the 1650 and you are sure you plugged all the power cables to the card in the right way chances are the RX 5700 is defective try to return it from where you bought it.