Entire graphics driver crashing...?

[skillz22]

I have this issue when I'm playing a game, sometimes something important in my system crashes.

 

First the game window freezes. after a few seconds, all of my monitors go completely black, then they turn back on. Only, now, the game window is transparent. In most cases I can still hear the game audio and the game keeps running, but the visuals are gone. When I go into task manager, I can see that my dedicated GPU has been at 100% for ages, and at the point of the crash and after, the GPU usage goes down to zero and I have to restart the game to fix this.

 

The thing is, it doesn't just affect the game window. Most of the time Discord and Chrome windows(s) have also gone completely black, and I have to restart them to get them working again.

 

This specific crash scenario has happened to me while playing Rainbow 6 Siege, CSGO, Fortnite and Rocket League. Rocket league however has recovered from this crash once and has continued to function as per usual after the crash.

 

Because this is happening only when I play a game, it has led me to believe that this has something to do with my dedicated graphics. I've updated drivers, but this isn't a recent thing, it has happened for probably at least 6 months.

 

This is happening on a laptop with an i7 8550U and a Radeon 530 GPU.

[Semper]

Try a DDU of the drivers (in safe mode) and a fresh install. Driver crashes and/or hangs can cause issues like this to happen.

[skillz22]

22 minutes ago, Semper said:

Try a DDU of the drivers (in safe mode) and a fresh install. Driver crashes and/or hangs can cause issues like this to happen.

My Intel Graphics driver or the AMD one or just do both?

[Semper]

12 hours ago, slickboss21 said:

My Intel Graphics driver or the AMD one or just do both?

That's going to depend on what you're running off of.
If you're running off of your 530, the AMD drivers.
If you're running off integrated (for some reason), your Intel drivers.
If you're running off of both, try both.