latency problem need help plzzzz

[Mythical2]

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates. 
LatencyMon has been analyzing your system for  0:34:40  (h:mm:ss) on all processors.

_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        DESKTOP-N9GKG93
OS version:                                           Windows 10 , 10.0, build: 18363 (x64)
Hardware:                                             ASUSTeK COMPUTER INC., PRIME X470-PRO
CPU:                                                  AuthenticAMD AMD Ryzen 7 3700X 8-Core Processor 
Logical processors:                                   16
Processor groups:                                     1
RAM:                                                  16300 MB total

_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed:                                   3593 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature. 

_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs):   101157.70
Average measured interrupt to process latency (µs):   4.016016

Highest measured interrupt to DPC latency (µs):       441.0
Average measured interrupt to DPC latency (µs):       1.050618

_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs):              179.128305
Driver with highest ISR routine execution time:       Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

Highest reported total ISR routine time (%):          0.003286
Driver with highest ISR total time:                   HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

Total time spent in ISRs (%)                          0.003866

ISR count (execution time <250 µs):                   574862
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-999 µs):                0
ISR count (execution time 1000-1999 µs):              0
ISR count (execution time 2000-3999 µs):              0
ISR count (execution time >=4000 µs):                 0

_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs):              458.200946
Driver with highest DPC routine execution time:       dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total DPC routine time (%):          0.015162
Driver with highest DPC total execution time:         dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in DPCs (%)                          0.033135

DPC count (execution time <250 µs):                   4376271
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                321
DPC count (execution time 1000-1999 µs):              0
DPC count (execution time 2000-3999 µs):              0
DPC count (execution time >=4000 µs):                 0

_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count:                 avastsvc.exe

Total number of hard pagefaults                       1574
Hard pagefault count of hardest hit process:          867
Number of processes hit:                              16

_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       44.069119
CPU 0 ISR highest execution time (µs):                179.128305
CPU 0 ISR total execution time (s):                   1.239809
CPU 0 ISR count:                                      473142
CPU 0 DPC highest execution time (µs):                458.200946
CPU 0 DPC total execution time (s):                   9.909015
CPU 0 DPC count:                                      4120718
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       8.269908
CPU 1 ISR highest execution time (µs):                8.446424
CPU 1 ISR total execution time (s):                   0.000502
CPU 1 ISR count:                                      276
CPU 1 DPC highest execution time (µs):                107.108266
CPU 1 DPC total execution time (s):                   0.019003
CPU 1 DPC count:                                      3134
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s):                       10.013365
CPU 2 ISR highest execution time (µs):                1.733370
CPU 2 ISR total execution time (s):                   0.000006
CPU 2 ISR count:                                      8
CPU 2 DPC highest execution time (µs):                284.773727
CPU 2 DPC total execution time (s):                   0.095604
CPU 2 DPC count:                                      65289
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s):                       8.720083
CPU 3 ISR highest execution time (µs):                0.0
CPU 3 ISR total execution time (s):                   0.0
CPU 3 ISR count:                                      0
CPU 3 DPC highest execution time (µs):                119.171723
CPU 3 DPC total execution time (s):                   0.017690
CPU 3 DPC count:                                      6306
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s):                       9.970966
CPU 4 ISR highest execution time (µs):                0.0
CPU 4 ISR total execution time (s):                   0.0
CPU 4 ISR count:                                      0
CPU 4 DPC highest execution time (µs):                268.161425
CPU 4 DPC total execution time (s):                   0.013129
CPU 4 DPC count:                                      3638
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s):                       8.913289
CPU 5 ISR highest execution time (µs):                0.0
CPU 5 ISR total execution time (s):                   0.0
CPU 5 ISR count:                                      0
CPU 5 DPC highest execution time (µs):                91.267465
CPU 5 DPC total execution time (s):                   0.003888
CPU 5 DPC count:                                      1155
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s):                       13.477631
CPU 6 ISR highest execution time (µs):                0.0
CPU 6 ISR total execution time (s):                   0.0
CPU 6 ISR count:                                      0
CPU 6 DPC highest execution time (µs):                139.441136
CPU 6 DPC total execution time (s):                   0.186127
CPU 6 DPC count:                                      38592
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s):                       12.780087
CPU 7 ISR highest execution time (µs):                0.0
CPU 7 ISR total execution time (s):                   0.0
CPU 7 ISR count:                                      0
CPU 7 DPC highest execution time (µs):                109.603117
CPU 7 DPC total execution time (s):                   0.079476
CPU 7 DPC count:                                      18248
_________________________________________________________________________________________________________
CPU 8 Interrupt cycle time (s):                       10.316981
CPU 8 ISR highest execution time (µs):                0.0
CPU 8 ISR total execution time (s):                   0.0
CPU 8 ISR count:                                      0
CPU 8 DPC highest execution time (µs):                267.840802
CPU 8 DPC total execution time (s):                   0.114297
CPU 8 DPC count:                                      20490
_________________________________________________________________________________________________________
CPU 9 Interrupt cycle time (s):                       8.896482
CPU 9 ISR highest execution time (µs):                0.0
CPU 9 ISR total execution time (s):                   0.0
CPU 9 ISR count:                                      0
CPU 9 DPC highest execution time (µs):                290.575007
CPU 9 DPC total execution time (s):                   0.010330
CPU 9 DPC count:                                      2058
_________________________________________________________________________________________________________
CPU 10 Interrupt cycle time (s):                       10.610563
CPU 10 ISR highest execution time (µs):                0.0
CPU 10 ISR total execution time (s):                   0.0
CPU 10 ISR count:                                      0
CPU 10 DPC highest execution time (µs):                88.632341
CPU 10 DPC total execution time (s):                   0.068374
CPU 10 DPC count:                                      15321
_________________________________________________________________________________________________________
CPU 11 Interrupt cycle time (s):                       11.490097
CPU 11 ISR highest execution time (µs):                0.0
CPU 11 ISR total execution time (s):                   0.0
CPU 11 ISR count:                                      0
CPU 11 DPC highest execution time (µs):                288.631227
CPU 11 DPC total execution time (s):                   0.164948
CPU 11 DPC count:                                      35200
_________________________________________________________________________________________________________
CPU 12 Interrupt cycle time (s):                       10.108817
CPU 12 ISR highest execution time (µs):                17.02310
CPU 12 ISR total execution time (s):                   0.034877
CPU 12 ISR count:                                      83208
CPU 12 DPC highest execution time (µs):                123.169496
CPU 12 DPC total execution time (s):                   0.054503
CPU 12 DPC count:                                      11473
_________________________________________________________________________________________________________
CPU 13 Interrupt cycle time (s):                       9.888790
CPU 13 ISR highest execution time (µs):                9.728917
CPU 13 ISR total execution time (s):                   0.001056
CPU 13 ISR count:                                      1935
CPU 13 DPC highest execution time (µs):                78.723073
CPU 13 DPC total execution time (s):                   0.019051
CPU 13 DPC count:                                      3880
_________________________________________________________________________________________________________
CPU 14 Interrupt cycle time (s):                       10.429699
CPU 14 ISR highest execution time (µs):                14.027275
CPU 14 ISR total execution time (s):                   0.004817
CPU 14 ISR count:                                      7040
CPU 14 DPC highest execution time (µs):                110.855552
CPU 14 DPC total execution time (s):                   0.117973
CPU 14 DPC count:                                      14218
_________________________________________________________________________________________________________
CPU 15 Interrupt cycle time (s):                       11.043595
CPU 15 ISR highest execution time (µs):                14.979126
CPU 15 ISR total execution time (s):                   0.005738
CPU 15 ISR count:                                      9253
CPU 15 DPC highest execution time (µs):                288.500974
CPU 15 DPC total execution time (s):                   0.154522
CPU 15 DPC count:                                      16872
_________________________________________________________________________________________________________
 

[Guest]

I've never heard of this Latency monitor. 

 

How can we know if it's accurate? 

Is there similar systems to compare to?

 

What latency is it exactly reporting? Audio??

 

[Mythical2]

11 minutes ago, ShrimpBrime said:

I've never heard of this Latency monitor. 

 

How can we know if it's accurate? 

Is there similar systems to compare to?

 

What latency is it exactly reporting? Audio??

 

its latencymon and its accurate for sure, the problem im having is that my pc is freezing every 10-40 mins for a like 3 seconds and the audio is stopping/looping... have had that in youtube and in games too, so annoying. (temps of everything is fine all the time and ive checked the ram)

[Guest]

2 minutes ago, Mythical2 said:

its latencymon and its accurate for sure, the problem im having is that my pc is freezing every 10-40 mins for a like 3 seconds and the audio is stopping/looping... have had that in youtube and in games too, so annoying. (temps of everything is fine all the time and ive checked the ram)

Well how about starting fresh then.

 

1st. List total system specs. Include the case PSU fans and so forth. Operating system as well.

2nd, perhaps some history. Did you build the hardware new and re-use an OS drive from an older PC?

3rd. Lastly, the more information you give like you just did the better. When did the issue start? Was something installed that you could un-install or perhaps load a restore point? 

 

From your statement, I've seen bad DVD writers and going bad HDDs cause systems to "hang up" for a few seconds. It's very annoying for sure.

Need some info on what you have tried and what you haven't tried. ANYTHING from update bios to DLing some viruses. 

[Mythical2]

22 minutes ago, ShrimpBrime said:

Well how about starting fresh then.

 

1st. List total system specs. Include the case PSU fans and so forth. Operating system as well.

2nd, perhaps some history. Did you build the hardware new and re-use an OS drive from an older PC?

3rd. Lastly, the more information you give like you just did the better. When did the issue start? Was something installed that you could un-install or perhaps load a restore point? 

 

From your statement, I've seen bad DVD writers and going bad HDDs cause systems to "hang up" for a few seconds. It's very annoying for sure.

Need some info on what you have tried and what you haven't tried. ANYTHING from update bios to DLing some viruses. 

alright
1 specs: rx 5700xt nitro +, ryzen 7 3700x, (with its cooler) ,asus x470 prime pro, 16gb ram of 8*2 3600mhz 18 latency, corsair rmx 850w fully modular psu 3 corsair sp120 fans amd corsair case 460x 2*1tb samsung qvo ssd.

All new hardware, bought it all at amazon and ive had a motherboard problem when i bought it and i had to send it back to asus to fix it and when they sent it back is the first time the computer worked. pretty much have this pc (working) for like 2months now and im 99% sure ive had the problem since i got the pc. i have windows 10 64bit version, thought its the windows since i heard that some times that happens so i did this windows fix thing where it deletes all your stuff and re install the windows itself. after that still had the issue and i freshly reinstalled windows. (no change) so i checked this program and a lot of people are having some weird issues but not the exact one i got. tried windows ram test 3 times and it was alright, i even put the ram at lower speed to check if its that and ive had a lag so i just got it back to 3600mhz. i did update bios right when i got this pc so i have the latest bios and  i restored the bios settings twice and also removed the battary.
im thinking its something that has to do with the cpu but im kinda new to all of this and ive never fixed these kind of stuff. i want to buy vr so badly cuz i just got the money but im afraid this lag will cause me motion sickness...
(ty for reading btw)

[Guest]

OK now describe exactly the best you can the issue/s. 

Even some quick home made videos.

Think of any other information you've come across with similar issues if you find any.

Then if you can, test your drives and unplug the DVD writer (if you have one) 

 

In the mean time, I'm gonna DL and run this program so we have some comparisons to go by.

Then I'm going to research this issue you have a little more.

Also going to sit down and eat some dinner, I'm starving.

Thanks for the information. Knowing you did re-install windows rules out a lot of operating system things to a certain point. 

 

 

I'll be gone for a bit, maybe some other folk could come chime in. I've seen this is your second thread now. Thought to see what the heck is going on!!

 

 

 

 

[Mythical2]

1 minute ago, ShrimpBrime said:

OK now describe exactly the best you can the issue/s. 

Even some quick home made videos.

Think of any other information you've come across with similar issues if you find any.

Then if you can, test your drives and unplug the DVD writer (if you have one) 

 

In the mean time, I'm gonna DL and run this program so we have some comparisons to go by.

Then I'm going to research this issue you have a little more.

Also going to sit down and eat some dinner, I'm starving.

Thanks for the information. Knowing you did re-install windows rules out a lot of operating system things to a certain point. 

 

 

I'll be gone for a bit, maybe some other folk could come chime in. I've seen this is your second thread now. Thought to see what the heck is going on!!

 

 

 

 

haha yea pretty much stuck atm.. if u got discord add me at Mythical#7142 . we're gonna solve this problem i believe!
problem is like this but its only for like 1-4 seconds 

 its a bit late so ill go to sleep soon, for now im keeping on researching a solution on the internet , let me know if u find something and thank you so much for the help !!!

[Guest]

We are going to solve the issue, I've done some testing on my 2700X rig, replicating yours to the best of abilities, 3600mhz memory frequecy, but left the cpu stock for now, but it's close to yours in clocks....... but none of that matters actually.

 

During testing, I monitored everything through a variety of apps. Temps are great, cpu and gpu usage during the test is idle. Memory usage increase was very small while running this test.

 

It seems to be testing my SSD latency, which is what I had suspected in the first place. I do not have an HDD hooked up to this PC at the moment, I'll try on another PC that does in a few minutes.

 

Anyways, I noticed while I was opening monitoring software during the test, the latency shot pretty high up, but not even close to as bad as yours.

 

So 2 things are an issue.

 

1 Either you are experiencing other programs using the SSD/HDD while your testing or

2 The C drive is bad (or w/e drive the software is testing on)

 

I found this information using the resource monitor from task manager.

 

That's so far my conclusion and sticking to it. 

 

here's mine while the system was pretty much idle, I think I had opened or closed something can't remember. I ran the test many several times. The SSD I'm using is a Patriot Torqx (sata) ftw.

 

Total hard pagefault = 0. 

 

[Mythical2]

5 hours ago, ShrimpBrime said:

We are going to solve the issue, I've done some testing on my 2700X rig, replicating yours to the best of abilities, 3600mhz memory frequecy, but left the cpu stock for now, but it's close to yours in clocks....... but none of that matters actually.

 

During testing, I monitored everything through a variety of apps. Temps are great, cpu and gpu usage during the test is idle. Memory usage increase was very small while running this test.

 

It seems to be testing my SSD latency, which is what I had suspected in the first place. I do not have an HDD hooked up to this PC at the moment, I'll try on another PC that does in a few minutes.

 

Anyways, I noticed while I was opening monitoring software during the test, the latency shot pretty high up, but not even close to as bad as yours.

 

So 2 things are an issue.

 

1 Either you are experiencing other programs using the SSD/HDD while your testing or

2 The C drive is bad (or w/e drive the software is testing on)

 

I found this information using the resource monitor from task manager.

 

That's so far my conclusion and sticking to it. 

 

here's mine while the system was pretty much idle, I think I had opened or closed something can't remember. I ran the test many several times. The SSD I'm using is a Patriot Torqx (sata) ftw.

 

Total hard pagefault = 0. 

 

Hey, do you think the drive is faulty or is it fixable? Also how can i test the drive itself to check if its the drive for sure? (Thank you so much)

[Guest]

4 hours ago, Mythical2 said:

Hey, do you think the drive is faulty or is it fixable? Also how can i test the drive itself to check if its the drive for sure? (Thank you so much)

Well this latency test is showing hard faults which is no good.

 

Usually you can get the testing software from the manufacturer site typically designed for their drives. Start there.

 

It also could be something reading or writing to the drive while you test. Open resource monitor and view your drive usage to see what programs are using the drive.

[Mythical2]

35 minutes ago, ShrimpBrime said:

Well this latency test is showing hard faults which is no good.

 

Usually you can get the testing software from the manufacturer site typically designed for their drives. Start there.

 

It also could be something reading or writing to the drive while you test. Open resource monitor and view your drive usage to see what programs are using the drive.

hey, there is a problem with the drives ms... i did the samsung test and it said the driver is good but i looked at task manager and the respond time was like going crazy... what should i do?
 

[Mythical2]

55 minutes ago, ShrimpBrime said:

Well this latency test is showing hard faults which is no good.

 

Usually you can get the testing software from the manufacturer site typically designed for their drives. Start there.

 

It also could be something reading or writing to the drive while you test. Open resource monitor and view your drive usage to see what programs are using the drive.

[Guest]

So you have 2 drives to make 1tb? Or is it a single drive?

 

If a single drive, try different sata ports.

[Mythical2]

32 minutes ago, ShrimpBrime said:

So you have 2 drives to make 1tb? Or is it a single drive?

 

If a single drive, try different sata ports.

Ive got 2 drives each one is 1tb and i dont think its the sata ports because i changed places 

[Mythical2]

1 hour ago, ShrimpBrime said:

So you have 2 drives to make 1tb? Or is it a single drive?

 

If a single drive, try different sata ports.

what else could i do

[Guest]

34 minutes ago, Mythical2 said:

what else could i do

Thinking on it. At work too. Sry for slow response times....

Gotta find out why you get hard faults.

 

 

[Guest]

38 minutes ago, Mythical2 said:

what else could i do

Thinking on it. At work too. Sry for slow response times....

Gotta find out why you get hard faults.

 

Edit.

Was thinking about page file usage and size but you are not maxing the system memory so the page file is not likely being used.

 

May have to warranty the drive.....

[Mythical2]

1 minute ago, ShrimpBrime said:

Thinking on it. At work too. Sry for slow response times....

Gotta find out why you get hard faults.

 

Edit.

Was thinking about page file usage and size but you are not maxing the system memory so the page file is not likely being used.

 

May have to warranty the drive.....

Well might do.. let me know when you're free and off work and we can try to investigate it together

[Mythical2]

On 2/27/2020 at 8:31 PM, ShrimpBrime said:

Thinking on it. At work too. Sry for slow response times....

Gotta find out why you get hard faults.

 

Edit.

Was thinking about page file usage and size but you are not maxing the system memory so the page file is not likely being used.

 

May have to warranty the drive.....

hey again, i thought about it and im not 100% sure its the drive itself and something might be affecting it.. since i get these drops every like 30mins and not consistently .
i think some program might effect it and that might cause it, because the samsung program said it was okay i tried redoing the test to the drives and it drops but at the end both drives go up to the 16000 ms area. so overall im thinking if something might be effecting it.. something system wise idk...

[Guest]

26 minutes ago, Mythical2 said:

hey again, i thought about it and im not 100% sure its the drive itself and something might be affecting it.. since i get these drops every like 30mins and not consistently .
i think some program might effect it and that might cause it, because the samsung program said it was okay i tried redoing the test to the drives and it drops but at the end both drives go up to the 16000 ms area. so overall im thinking if something might be effecting it.. something system wise idk...

Well run the resource monitor and closely watch what is writing or reading from the drives. You'll eventually catch which program is utilizing the drive and you can do something about it then. 

 

Maybe run some scans? Virus scan Malwarebytes. Perhaps you have a rouge program?

[Mythical2]

1 hour ago, ShrimpBrime said:

Well run the resource monitor and closely watch what is writing or reading from the drives. You'll eventually catch which program is utilizing the drive and you can do something about it then. 

 

Maybe run some scans? Virus scan Malwarebytes. Perhaps you have a rouge program?

Hey, ran another test and got some pictures of it. take a look that might helpful in order to find the problem :))

[Guest]

Can we see a screen shot of resource monitor again? 

 

Select the overview tab, lets see what the memory (click memory)  hardfaults look like in real time vs this program.

 

You want ZERO hardfaults.

 

May want to test memory with OCCT. Linpack choose 14gb load and start testing, this will test cpu also, so be ready for some heat.

If OCCT throws errors, we may want to evaluate the memory. Stop the test right away and we'll go from there.

 

want to see this.

 

 

[Mythical2]

On 2/29/2020 at 1:56 AM, ShrimpBrime said:

Can we see a screen shot of resource monitor again? 

 

Select the overview tab, lets see what the memory (click memory)  hardfaults look like in real time vs this program.

 

You want ZERO hardfaults.

 

May want to test memory with OCCT. Linpack choose 14gb load and start testing, this will test cpu also, so be ready for some heat.

If OCCT throws errors, we may want to evaluate the memory. Stop the test right away and we'll go from there.

 

want to see this.

 

 

Hey, im midway through the occt test and ive had 3 hard faults but they've gone down and now theres zero hard faults so far. Is it ok?

[Mythical2]

Like this happened once but ive had like little spikes aswell

[Mythical2]