Computer Powering Off

FaTaLMercenery · November 26, 2019

I built my computer around the beginning of August, 2019. Since then, I have had several issues with my computer, the main issue being that the computer, typically while playing video games(Tom Clancy's Rainbow Six Siege specifically) will power off. In order to reboot the system, I must turn the switch on the power supply off and then on again. I have attached a link to the parts in my build at the end of this post.

I have contacted the companies of several of my components and gone as far as sending my GPU to Gigabyte to have it repaired which seems to have solved a different issue which I was having(image attached). I have also contacted MSI about the motherboard and they suggest that it may be a power supply issue due to having to switch the PSU off and on(image of the conversation attached). Reaching out to AMD, they're response was initially "Please note its expected behaviors while performing the stress test AMD never recommends performing the stress test. Please test this CPU on general applications." I responded saying that this occurred also during gaming sessions and they suggested testing the CPU on a different motherboard. Seeing as I don't have the extra couple hundred dollars lying around at the moment to do this, any other suggestions would be greatly appreciated.

https://pcpartpicker.com/list/VzCyK4

A few things to note:

1. I went into the BIOS and activated XMP to set the RAM to 3200 MHz rather than the 2133 MHz it was running at initially and stress testing after this change lasted more than 4x longer.

2. The CPU and GPU have both NOT been overclocked or adjusted in any way.

3. I have 3 fans as input on the front of the case and 3 fans pushing air through the radiator on the top of the case as exhaust as well as the rear fan for exhaust.