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Computer restarts without warning while gaming

Asher B
By Asher B
in Troubleshooting
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Posted

Hello,

 

I have noticed for the last few months that my computer will seemingly at random restart at the end of heros of the storm games...it seems like it is right when i click the "exit' button.  It does not do this every time, but it regularly occurs.  i havent really changed anything recently, making the whole situation more confusing.  

 

As far as i can tell, there are no event logs being created, however i might be looking in the wrong section.  

 

I have tried doing a GPU stress test (heaven benchmark 4.0) but haven't been able to recreate the issue.  EDIT: I was able to recreate issue in GPU stress test...now what does that tell me.


Temps under load have been around

CPU: 40C

GPU: 70C

 


 

My specs are:

  • Windows 10 pro
  • MSI P67A-c43 motherboard
  • Intel i5 2500k - not overclocked
  • 32GB ram
  • nvidia gtx 970
  • WD 500GB SSD boot drive wds500g2B0A-00SM50
  • Thermaltake toughpower gold  750 (750W 80+ gold)
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Posted (edited)
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what is a good free stress test?  

Update: ran GPU stress test again. and it restarted the system about 3 -4 minutes into the test.  

 

I have the latest drivers running.  


Going to reset CMOS now...

Edited by Asher B
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3 hours ago, nerdslayer1 said:

Is everything updated? 

 

 

What about CPU? Run a CPU stress test and clear CMOS.

I ran a CPU stress test and no issues.  I then cleared CMOS...this made my previously wworking boot drive no longer work, but i had a spare...that works but has the same issue.  overall i would say it got worse...

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2 minutes ago, Asher B said:

I then cleared CMOS...this made my previously wworking boot drive no longer work,

Did the sata port fail? 

 

2 minutes ago, Asher B said:

  overall i would say it got worse...

Did you set the boot drive in the BIOS? I am starting to think its a MOBO issue. 

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Just now, nerdslayer1 said:

Did the sata port fail? 

 

Did you set the boot drive in the BIOS? I am starting to think its a MOBO issue. 

I did set boot drive in BIOS, one of the old drives in my system was my previous boot drive.  it was apparently higher in the boot list.  i tried manually selecting the right drive via f11 at startup, it showed the windows logo and then gave bsod with message about bad boot record.  

i dont think it was the actual port as it started working and then failed partway into booting

 

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On 11/2/2019 at 12:45 AM, nerdslayer1 said:

Do you have spare parts? start troubleshooting one by one. 

 

 

I have removed all memory sticks... no improvement

i have replaced graphics card...got much worse, would load windows but never displayed anything

i have removed an iee1394 pci card

...

next up...PSU, and fresh windows install

 

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On 11/4/2019 at 11:28 AM, Asher B said:

I have removed all memory sticks... no improvement

i have replaced graphics card...got much worse, would load windows but never displayed anything

i have removed an iee1394 pci card

...

next up...PSU, and fresh windows install

 

I feel like your MOBO is dying, time to move on unless you see improvements in the last 2 things. 

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