Well I need help

[RikiRay]

Hello to you all and as the title said I need help. recently i upgraded my msi gtx 1060 to an rtx 2070 super. everything was going smoothly in the installation, until i downloaded the drives and a bunch of white horizontal line started to spear and disappear constantly from my screen. my guess is that there is something wrong with my nvidia drives because when I uninstall them using display driver uninstaller everything went back to normal. Than I tried to install them again and same problem.

any idea as to whats going on?

 

Specs

CPU:I5 8600k

Cooler: CM EVO 212

MB: Asus Prime z370-p

RAM:16GB

HDD: WD blue 1TB

PSU: Corsair RMx 650W 80+ Gold 

 

[Energycore]

Welcome to the forums!

 

Let's try this for a start: Download and run Display Driver Uninstaller ( https://www.wagnardsoft.com/DDU/download/DDU v18.0.1.8.exe direct download link).

It will ask you to restart into Safe Mode, do so and use it to wipe all GPU drivers.

 

That should clean any remaining files from old drivers that might cause issues. Afterwards, install the driver again and get back to us to see if that solved the problem.

 

Cheers!

[RikiRay]

 

14 minutes ago, Energycore said:

Welcome to the forums!

 

Let's try this for a start: Download and run Display Driver Uninstaller ( https://www.wagnardsoft.com/DDU/download/DDU v18.0.1.8.exe direct download link).

It will ask you to restart into Safe Mode, do so and use it to wipe all GPU drivers.

 

That should clean any remaining files from old drivers that might cause issues. Afterwards, install the driver again and get back to us to see if that solved the problem.

 

Cheers!

Should I also uninstall the intel ones ???

[Wohaaa]

1) check if your graphics card is seated properly into the motherboard and clipped into place and isn't leaning or things like that.

 

2) make sure that the display cable you're using isn't loose.

 

3) uninstall every driver via DDU except the intel ones because if you uninstall every display driver you cant get a display output any more and you wont be able to use your computer for new drivers. also as far as i know, the intel drivers are for motherboard display output. they shouldn't affect the graphics card.

 

4) install new drivers from Nvidia website.

 

5) if above doesn't work then try putting the card into a different PCIE slot.

[Energycore]

21 minutes ago, RikiRay said:

 

Should I also uninstall the intel ones ???

The intel graphics drivers? yeah.

[RikiRay]

Well now I’m just confuse cause one of u said not to uninstall the intel drives and the other said yes. So which is it

[RikiRay]

1 hour ago, IamJavik said:

1) check if your graphics card is seated properly into the motherboard and clipped into place and isn't leaning or things like that.

 

2) make sure that the display cable you're using isn't loose.

 

3) uninstall every driver via DDU except the intel ones because if you uninstall every display driver you cant get a display output any more and you wont be able to use your computer for new drivers. also as far as i know, the intel drivers are for motherboard display output. they shouldn't affect the graphics card.

 

4) install new drivers from Nvidia website.

 

5) if above doesn't work then try putting the card into a different PCIE slot.

Ok I did all your steps but still the same issue remains

[Neggy-Z]

Sounds like the card might be DOA, do you have another pc to try the card in? or maybe test in a friends pc?

[RikiRay]

26 minutes ago, ShadyHamster said:

Sounds like the card might be DOA, do you have another pc to try the card in? or maybe test in a friends pc?

I bought it directly from EVGA. i guess i will contact costumer service.

[cowpker4life]

9 minutes ago, RikiRay said:

I bought it directly from EVGA. i guess i will contact costumer service.

Have you tried an older version of the drivers? 

[RikiRay]

10 hours ago, cowpker4life said:

Have you tried an older version of the drivers? 

I don't know how to find old drives and i can't roll back because this is the first one i downloaded.