needhelp Memmory Failure

[arnekick]

Product: HP ProDesk 400 G3 MT

Operating System: Microsoft Windows 7 (64-bit)

Hi,

 

My desktop has 4GB of ram and i was trying to upgrade it to 8GB.

Now what i did was i ordered 2x4GB of DDR4 ram 2400Mhz, I took the old memory stick out ans put the 2 new ones in. Now if i start up the system i get 3 long and 2 short beeps.

The memory sticks are not the issue if i only place 1 of the 2 (tried both) in the slot where the Original stick was in the system boots fine with 4GB of ram but when i stick 1 of the 2 in the slot wich was empty the whole time i get the beep error code.

 

So basically the system wont start whenever i stick one of the 2 sticks in the slot wich was empty.

I did some research and found that the beep code means "The embedded controller has timed out waiting for BIOS to return from memory initialization"  but i have no clue how to solve this.

 

 

Any help would be gratfully appreciated.

[Vishera]

22 minutes ago, arnekick said:

Product: HP ProDesk 400 G3 MT

Operating System: Microsoft Windows 7 (64-bit)

Hi,

 

My desktop has 4GB of ram and i was trying to upgrade it to 8GB.

Now what i did was i ordered 2x4GB of DDR4 ram 2400Mhz, I took the old memory stick out ans put the 2 new ones in. Now if i start up the system i get 3 long and 2 short beeps.

The memory sticks are not the issue if i only place 1 of the 2 (tried both) in the slot where the Original stick was in the system boots fine with 4GB of ram but when i stick 1 of the 2 in the slot wich was empty the whole time i get the beep error code.

 

So basically the system wont start whenever i stick one of the 2 sticks in the slot wich was empty.

I did some research and found that the beep code means "The embedded controller has timed out waiting for BIOS to return from memory initialization"  but i have no clue how to solve this.

 

 

Any help would be gratfully appreciated.

Maybe the slot is dead?...

[Valkyrie Lenneth]

motherboard probably only supports single stick for that particular ram stick

 

try boot with 1 stick in bios, set the proper ram timings then insert 2nd stick after

 

[arnekick]

ok ill give it a shot