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When I'm using my PC, the screen randomly turns off and the mouse and keyboard shut off. When i turn on the PC after it was off for a while, it runs for like 15 mins with no issues, but when i have to force restart it when it crashes, it works for like 5 mins after that. The pc itself stays on though and all the fans still spin. I swapped out my ram, but i have a ryzen 1300x, a gtx 1050ti, asrock a320m pro4, evga 450bt psu, and a seagate 2tb hdd. I turned off over temp protection to see if that'll do anything, but it didn't.

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I can't check right before it crashes (cuz i dunno when it'll crash) but when i check while playing games, they don't seem too high or too low

8 minutes ago, Draconid said:

What's your CPU and GPU temperatures like, just before it switches off? 
Did the issues arise after installing your new ram? 

 

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Just now, yash sharma said:

I had ram laying around so I put in in the computer to see if it'll do anything, but it still crashes.

Did you make any changes to hardware, install anything on your pc or update a software? before you started to see these crashes? 

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3 minutes ago, Draconid said:

Did you make any changes to hardware, install anything on your pc or update a software? before you started to see these crashes? 

I had occasional crashes every couple of weeks, but ever since I updated to windows update 1903 it started crashing once a day, and then later 3 times a day and now every 15 mins.

 

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Also the hard drive makes the same sound it makes when i shut off the pc so maybe the hard drive is turning off. The rest of the pc stays on though and i can't force shut it from the button bc it does nothing, I have to use the switch on the psu to do it.

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Okay, I had a similar issue when upgrading to windows as well, however, I would receive a blue screen (System Service Exception,) to fix it I sent a minidump of the crash to the Microsoft support team and they noticed that Norton internet security was causing issues, after uninstalling that the constant crashes (for me) stopped. 

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