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I bought this laptop from somebody. First nvidia 965m was properly showing in task manager and I was able to open nvidia settings by right clicking on desktop. Then i installed a game "Prey". I started playing this game and i noticed that the fps are just 10 to 12. This game should give me more than 40fps. Then i noticed that nvidia 965m was not showing in task manager and i was not able to open nvidia control pannel. I checked device manager and there i found an error. 

"Windows has stopped this device because it has reported problems. (Code 43)". 

No driver were upgraded befor. I serached on internet and done every thing. updated driver, downgraded driver. downloaded drivers from hp site , downloaded drivers from nvidia site. nothing seem to work. 

I even uninstalled window and re installed it but the issue is there as it is. 

I dont khnow this is a driver issue or the hardware issue. graphics card is still detectable. Is there any way i can confirm this is hardware or a driver issue. 

please help

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