PC Randomly Reboots

[dferrero17]

 Greetings, I have been having random computer reboots on my custom built PC for a while now. The PC restarts without showing any type of blue screen or error. In the Event Viewer, the Event ID 6008 is displayed at the time of the reboot, if that is of any help. I have taken close notice on the thermals of the system and have not noticed any abnormality. I have also run various diagnostic programs such as MemTest, and have encountered no hardware issues whatsoever. Additionally, the system is plugged into a UPS, and the reboots occur whether it is plugged into it or simply plugged directly into the socket. These factors leave me to conclude that the issue is software related. Even though the reboots may occur at any moment, they are most frequent while and just after gaming, which is odd considering it is not a hardware issue at all; temps are low (45C for the CPU & 63C for the GPU, these numbers were taken while stressing both components for over an hour), and voltage is stable. When I was stressing the system it never crashed; it appears to only be triggered by actual games, any game, even Hearthstone. The system has been examined by a technician, who did not detect any hardware issues, as I suspected. I have updated the BIOS, as well as disabling XMP, and have tried all those power management tricks tha seem to work for a lot of folks, like setting the minimum processor state to 5%, and still nothing has changed, also, as far as I know of, all drivers are up to date, even though this is kind of out of my league, I have always hated drivers. The issue has plagued the PC since day 1, so I can´t seem to pinpoint the source of the problem. Minor note, I do not have Windows activated. Thank you in advance.

Specs:

Windows 10 Home 64 bit (unactivated)

MSI Z370 PC Pro Motherboard

Seasonic M12II Evo Edition 620W Full Modular PSU

Noctua ND-D14 CPU cooler

M.2 2280 Samsung 970 Evo 250GB NVMe SSD

G.SKILL Ripjaws V 16GB (2x8GB) DDR4-3000MHz CL15  RAM

Core i7-8700K CPU

3.5" Western Digital Blue 1TB HDD

Asus ROG Strix GeForce GTX 1070 Ti GPU

 

[TekSupport]

13 hours ago, dferrero17 said:

 Greetings, I have been having random computer reboots on my custom built PC for a while now. The PC restarts without showing any type of blue screen or error. In the Event Viewer, the Event ID 6008 is displayed at the time of the reboot, if that is of any help. I have taken close notice on the thermals of the system and have not noticed any abnormality. I have also run various diagnostic programs such as MemTest, and have encountered no hardware issues whatsoever. Additionally, the system is plugged into a UPS, and the reboots occur whether it is plugged into it or simply plugged directly into the socket. These factors leave me to conclude that the issue is software related. Even though the reboots may occur at any moment, they are most frequent while and just after gaming, which is odd considering it is not a hardware issue at all; temps are low (45C for the CPU & 63C for the GPU, these numbers were taken while stressing both components for over an hour), and voltage is stable. When I was stressing the system it never crashed; it appears to only be triggered by actual games, any game, even Hearthstone. The system has been examined by a technician, who did not detect any hardware issues, as I suspected. I have updated the BIOS, as well as disabling XMP, and have tried all those power management tricks tha seem to work for a lot of folks, like setting the minimum processor state to 5%, and still nothing has changed, also, as far as I know of, all drivers are up to date, even though this is kind of out of my league, I have always hated drivers. The issue has plagued the PC since day 1, so I can´t seem to pinpoint the source of the problem. Minor note, I do not have Windows activated. Thank you in advance.

 Specs:

Windows 10 Home 64 bit (unactivated)

MSI Z370 PC Pro Motherboard

Seasonic M12II Evo Edition 620W Full Modular PSU

Noctua ND-D14 CPU cooler

M.2 2280 Samsung 970 Evo 250GB NVMe SSD

G.SKILL Ripjaws V 16GB (2x8GB) DDR4-3000MHz CL15  RAM

Core i7-8700K CPU

3.5" Western Digital Blue 1TB HDD

Asus ROG Strix GeForce GTX 1070 Ti GPU

 

 

Any unlicensed Windows 10 installations restart every hour as a way to ensure end users buy windows licences.

Time the shutdowns to confirm that this is the case. (if it really is not an hourly)

I can't find an article from microsoft for this.

[dferrero17]

Thank you! I was suspecting it was something of the sorts but couldn´t find any reliable sources on this, but, alas, I suppose they wouldn´t really want to give that info too much exposure, I deeply appreciate your reply, this has been the bane of my existence for the past 8 months. Best Regards.

2 hours ago, TekSupport said:

 

Any unlicensed Windows 10 installations restart every hour as a way to ensure end users buy windows licences.

Time the shutdowns to confirm that this is the case. (if it really is not an hourly)

I can't find an article from microsoft for this.

 

[TekSupport]

On 6/28/2019 at 4:26 PM, dferrero17 said:

Thank you! I was suspecting it was something of the sorts but couldn´t find any reliable sources on this, but, alas, I suppose they wouldn´t really want to give that info too much exposure, I deeply appreciate your reply, this has been the bane of my existence for the past 8 months. Best Regards.

 

As i was trying to find a reliable source for this, i found there are possible workarounds to halt the shutdowns.

I don't think, i can post links or details regarding that since it would be bypassing software protection of sorts.

[dferrero17]

On 7/1/2019 at 11:10 AM, TekSupport said:

As i was trying to find a reliable source for this, i found there are possible workarounds to halt the shutdowns.

I don't think, i can post links or details regarding that since it would be bypassing software protection of sorts.

No worries, just to be sure, you refer to "unlicensed versions" as in pirated versions of Windows? Because I didn´t pirate my Windows, I simply created a Media Instalation Tool from Microsoft´s website, and installed the OS, without inserting a key code, hence "unactivated", so does the rebooting policy also apply in these cases?

[TekSupport]

9 hours ago, dferrero17 said:

No worries, just to be sure, you refer to "unlicensed versions" as in pirated versions of Windows? Because I didn´t pirate my Windows, I simply created a Media Instalation Tool from Microsoft´s website, and installed the OS, without inserting a key code, hence "unactivated", so does the rebooting policy also apply in these cases?

No, unlicensed, as in they don't have a retail/oem windows licence key.

Unactivated usually refers to products that have to be activated to work.

The reason windows allows unactivated windows work are for testing purposes.

 

There are OEM Windows licences that are technically supposed to be only for PC Builders, however they are not enforced to my knowledge.