Alienware X51 R3 Pump Issues!!

[tyaajj]

Hey guys. Need urgent help here as i'm about to have a meltdown over this issue. My CPU pump for some reason is not kicking in at all on my PC. It started as an intermediate issue whereby it didn't kick in on boot and i simply removed the CPU pump fan connection and put it back on, it worked straight away, however, the problem has persisted and gotten worse and i am now at the point where I've striped the PC to the CPU, replaced the thermal paste, cleaned the fan, radiator , and removed and  inspected multiple connections surrounding/ concerning the pump. When on my PC, it thinks my pump is running, but it isn't. May i also add the PC has been in transport recently to my college and back however the issue did start before that. I really don't know what to do as Dell are well.... dell, and there support isn't great at all, i cant even retrieve the most recent BIOS update for my PC cause you have to be on a Dell  PC to do so. Any advice  would be appreciated, Thanks! 

 

Specs if Required: 

GTX 960 2GB

16GB DDR4 RAM 2133Mhz

Intel I7 6700K Liquid Cooled

330w power Supply

2TB Toshiba HDD

256GB Samsung SSD

[Snipergod87]

Do you hear the pump at all?  Its possible that the pump is going out either from wear, or if there is some air in the system.

[tyaajj]

The pump isnt kicking in at all, thats what ive been listening for, ive seen a few posts about air locks, however ive never bled a water cooled system before. 

[Snipergod87]

9 minutes ago, tyaajj said:

The pump isnt kicking in at all, thats what ive been listening for, ive seen a few posts about air locks, however ive never bled a water cooled system before. 

I mean that system isn't really supposed to be bled as its more of a closed loop cooler.

Before you try bleeding the system as much as I hate to say it contact Dell support explain the issue that the pump isnt kicking on and get a replacement shipped out (assuming under warranty)

 

I know this is not the answer you are looking for, and that liquid cooler seems to be custom built for that system.

[tyaajj]

i would love to say that it is under warranty, but isnt anymore, if push comes t shove i may try to scrap the cooler and replace it with an air system??