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Critical Service Failed - HELP!

AaronH1212
By AaronH1212
in Troubleshooting
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So I recently sold an Alienware Aurora r3, but it has been returned to me since due to it not booting and giving me CRITICAL_SERVICE_FAILED, it runs through collecting error info and gets to about 60% and just freezes, which means I can't get to the windows repair options. I have no idea how to fix it, I can get into the bios at that's about it. PLEASE HELP!

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1 hour ago, AaronH1212 said:

So I recently sold an Alienware Aurora r3, but it has been returned to me since due to it not booting and giving me CRITICAL_SERVICE_FAILED, it runs through collecting error info and gets to about 60% and just freezes, which means I can't get to the windows repair options. I have no idea how to fix it, I can get into the bios at that's about it. PLEASE HELP!

Make a bootable windows 10 USB drive get into the bios and boot from the USB and reinstall windows

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