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CPU stays at minimum frequency

noob53486
By noob53486
in Troubleshooting
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Hi. 

I did a 3d Mark test and noticed, that my Processor stays at minimum frequency. What could be the cause of that Issue?

It is an old Laptop on which i cannot enter the BIOS anymore.

Quosmio X770

Intel i7-2630qm                                https://ark.intel.com/products/52219/Intel-Core-i7-2630QM-Processor-6M-Cache-up-to-2-90-GHz-

The processor should turbo up to 2,9 Ghz, but it stays at 1,39 Ghz, as you can see in my result. 

https://www.3dmark.com/3dm/33158285?

https://www.3dmark.com/3dm/33156985?

https://browser.geekbench.com/v4/cpu/11929576

 

It would be great, if my laptop would work properly again because it is my only computer and i cannot afford another one.

Maybe it is a driver issue or something.

 

 

 

 

 

2019-02-05 (2).png

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Not sure if Intel XTU would work reliably but when running the Benchmark check intel XTU for PL1 Throttle and Thermal Throttle

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1 hour ago, noob53486 said:

Hi. 

I did a 3d Mark test and noticed, that my Processor stays at minimum frequency. What could be the cause of that Issue?

It is an old Laptop on which i cannot enter the BIOS anymore.

Quosmio X770

Intel i7-2630qm                                https://ark.intel.com/products/52219/Intel-Core-i7-2630QM-Processor-6M-Cache-up-to-2-90-GHz-

The processor should turbo up to 2,9 Ghz, but it stays at 1,39 Ghz, as you can see in my result. 

https://www.3dmark.com/3dm/33158285?

https://www.3dmark.com/3dm/33156985?

https://browser.geekbench.com/v4/cpu/11929576

 

It would be great, if my laptop would work properly again because it is my only computer and i cannot afford another one.

Maybe it is a driver issue or something.

It almost looks like something is preventing Cinebench from using 100% CPU, so it isn't turbo-ing (it's capping at 70% in the screenshot).

 

Check to make sure you have your Windows power plan set to "High Performance".

 

What's preventing you from entering the BIOS? (I don't think there's anything there that would fix it, but that's not usually a symptom of age...)

Main System (Byarlant): Ryzen 7 5800X | Asus B550-Creator ProArt | EK 240mm Basic AIO | 16GB G.Skill DDR4 3200MT/s CAS-14 | XFX Speedster SWFT 210 RX 6600 | Samsung 990 PRO 2TB / Samsung 960 PRO 512GB / 4× Crucial MX500 2TB (RAID-0) | Corsair RM750X | Mellanox ConnectX-3 10G NIC | Inateck USB 3.0 Card | Hyte Y60 Case | Dell U3415W Monitor | Keychron K4 Brown (white backlight)

 

Laptop (Narrative): Lenovo Flex 5 81X20005US | Ryzen 5 4500U | 16GB RAM (soldered) | Vega 6 Graphics | SKHynix P31 1TB NVMe SSD | Intel AX200 Wifi (all-around awesome machine)

 

Proxmox Server (Veda): Ryzen 7 3800XT | AsRock Rack X470D4U | Corsair H80i v2 | 64GB Micron DDR4 ECC 3200MT/s | 4x 10TB WD Whites / 4x 14TB Seagate Exos / 2× Samsung PM963a 960GB SSD | Seasonic Prime Fanless 500W | Intel X540-T2 10G NIC | LSI 9207-8i HBA | Fractal Design Node 804 Case (side panels swapped to show off drives) | VMs: TrueNAS Scale; Ubuntu Server (PiHole/PiVPN/NGINX?); Windows 10 Pro; Ubuntu Server (Apache/MySQL)


Media Center/Video Capture (Jesta Cannon): Ryzen 5 1600X | ASRock B450M Pro4 R2.0 | Noctua NH-L12S | 16GB Crucial DDR4 3200MT/s CAS-22 | EVGA GTX750Ti SC | UMIS NVMe SSD 256GB / TEAMGROUP MS30 1TB | Corsair CX450M | Viewcast Osprey 260e Video Capture | Mellanox ConnectX-2 10G NIC | LG UH12NS30 BD-ROM | Silverstone Sugo SG-11 Case | Sony XR65A80K

 

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Network:

Spoiler 
                           ┌─────────────── Office/Rack ────────────────────────────────────────────────────────────────────────────┐
Google Fiber Webpass ────── UniFi Security Gateway ─── UniFi Switch 8-60W ─┬─ UniFi Switch Flex XG ═╦═ Veda (Proxmox Virtual Switch)
(500Mbps↑/500Mbps↓)                             UniFi CloudKey Gen2 (PoE) ─┴─ Veda (IPMI)           ╠═ Veda-NAS (HW Passthrough NIC)
╔═══════════════════════════════════════════════════════════════════════════════════════════════════╩═ Narrative (Asus USB 2.5G NIC)
║ ┌────── Closet ──────┐   ┌─────────────── Bedroom ──────────────────────────────────────────────────────┐
╚═ UniFi Switch Flex XG ═╤═ UniFi Switch Flex XG ═╦═ Byarlant
   (PoE)                 │                        ╠═ Narrative (Cable Matters USB-PD 2.5G Ethernet Dongle)
                         │                        ╚═ Jesta Cannon*
                         │ ┌─────────────── Media Center ──────────────────────────────────┐
Notes:                   └─ UniFi Switch 8 ─────────┬─ UniFi Access Point nanoHD (PoE)
═══ is Multi-Gigabit                                ├─ Sony Playstation 4 
─── is Gigabit                                      ├─ Pioneer VSX-S520
* = cable passed to Bedroom from Media Center       ├─ Sony XR65A80K (Google TV)
** = cable passed from Media Center to Bedroom      └─ Work Laptop** (Startech USB-PD Dock)

Retired/Other:

Spoiler

Laptop (Rozen-Zulu): Sony VAIO VPCF13WFX | Core i7-740QM | 8GB Patriot DDR3 | GT 425M | Samsung 850EVO 250GB SSD | Blu-ray Drive | Intel 7260 Wifi (lived a good life, retired with honor)

Testbed/Old Desktop (Kshatriya): Xeon X5470 @ 4.0GHz | ZALMAN CNPS9500 | Gigabyte EP45-UD3L | 8GB Nanya DDR2 400MHz | XFX HD6870 DD | OCZ Vertex 3 Max-IOPS 120GB | Corsair CX430M | HooToo USB 3.0 PCIe Card | Osprey 230 Video Capture | NZXT H230 Case

TrueNAS Server (La Vie en Rose): Xeon E3-1241v3 | Supermicro X10SLL-F | Corsair H60 | 32GB Micron DDR3L ECC 1600MHz | 1x Kingston 16GB SSD / Crucial MX500 500GB

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In 3d mark the CPU usage gets to 100%

Is it possible that it is a driver issue or something like that? 

 

 

"Not sure if Intel XTU would work reliably but when running the Benchmark check intel XTU for PL1 Throttle and Thermal Throttle"

Not sure what that means, but in that test it got to 70°C which should be normal.

 

 

I cannot imagine something is holding the CPU back. I recently switched to win 10 and formated everything. 

 

 

Maybe it is thermal throtteling after all. In that picture you will see on the left, that it turboed up when I woke the Laptop and after 44°C it never got over 1397Mhz.
What do you guys think? 

Thermal trhotteling above 40°C does not make any sense.....

It turboed up for about 1 minute.

 

 

2019-02-05 (6).png

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