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Hey folks

 

Been having really strange issues with my wireless adapter on my laptop. The symptoms of which I am struggling to explain.

Generally 2 things are happening.

1. The wifi will just stop, my open wifi list will empty, windows says I am still connected but no internet. If I try to disable/reset the wireless adapter the menu will hang for ages, even stranger if I try to restart the PC it will hang during the shutdown menu, looping seemingly forever. The only way I have found to resolve the issue is a hard reset holding the power button, or by allowing windows diag tool to reset the adapter, however the tool can take 2-5minutes to do so.

2. The laptop will lag, the sound will jump like it where about to BSOD, it'll do this, and like the other issue the wifi list will empty, however the stuttering will stop & the windows will correctly report that there is a problem with connectivity, I can reset the adapter fine when it does this, or use windows diag tool to reset.

 

I have a diagnostic log from the windows diag tool of instance 2, however it appears to have stopped doing instance 1. The problem has been recurring once or twice a day for the last couple of months, but as of yesterday is now happening every 2-30minutes. I have tested the laptop on different routers & the problem persists. I have updated the driver for my wireless card (Intel AC 7260). But really do not have any ideas what could be causing the issue.

 

I am on windows 10, the wireless card is an Intel AC7260, the laptop is a Gigabyte P35Xv4. I have included the diagnostic log from the windows diag tool on the network adapter below, as well as a DxDiag of my system.

 

 

 

Net Issues.txt

DxDiag.txt

PC:

Monolith(Laptop): CPU: i7 5700HQ GPU: GTX 980M 8GB RAM: 2x8GB 1600MHz Storage: 2x128GB Samsung 850 EVO(Raid 0) + 1TB HGST 7200RPM Model: Gigabyte P35XV4 Mouse: Razer Orochi Headset: Turtle Beach Stealth 450

 

IoT:

Router: Netgear D7000 Nighthawk

NAS: Synology DS218j, 2x 4TB Seagate Ironwolf

Media Accelerator: Nvidia Shield via Plex

Phone: Sony Xperia X Compact

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