High end computer not delivering

[Cr1ngE]

Dear community,

 

I have some problems with my AMD setup when gaming, that can't seem to get solved.

After a few days of intensive searching, I hope I can get some help here because I'm all out of ideas.

 

The problem, simply put, is that in games, I get stuttering while having a high FPS rate (far above 60fps that is).

This is the most obvious and frequent in PUBG. I also notice it in CS:GO (but it's rare) and sometimes when doing a Valley benchmarktest.

It looks like some frames are dropped, but I can't find any evidence of this in loggings.

 

I used to think my processor (I had a Ryzen 3 1200) was the issue, but after upgrading to a Ryzen 5 2600 I still have the same issues.

 

My complete setup:

 

CPU: AMD Ryzen 5 2600 
GPU: AMD RX Vega 56 
SSD: SanDisk SSD Plus 240GB 
HDD: Seagate Barracuda 1TB (2016) 
USB: WD Elements 25A3 4TB (backup drive)
RAM: Corsair Vengeance LPX DDR4 3000 C15 2x8GB 
MBD: Asrock AB350M Pro4

Monitor 1: ROG Strix XG258Q @ 244fps

Monitor 2: AOC G2460V @ 75fps

 

UserBenchmark: 

 

https://www.userbenchmark.com/UserRun/14042486

 

What I have tried so far:

- Lower in game settings, with no result. I play PUBG at low settings anyway.

- Deactivated tessallation mode in Radeon settings.

- Changed the FlipQueueSize to 0x3100 using Radeonmod

- Reinstalled all GPU drivers after a cleanup in safe mode

- Disabled Freesync & Adaptive Sync on my display

- Capping FPS to a max of 75fps

- Disable HDCP support

- Format C:/ drive and reinstall windows

- Moved the game from HDD to SSD and back, I also tried clean installs on both drives

- Gaming on one screen only, tried both of them

 

Nothing solved my problems. I still have to much stuttering/screendrops in PUBG to make it enjoyable, in CS:GO it's rare but annoying when it occurs.

The last few days, I also noticed that my main screen is sometimes flickering... Not too often and it never happens when gaming. It looks like "interference" for a second and then everything returns to normal.

 

Can somebody please help me? I would be very grateful... I looked for help everywhere and I'm getting to the point we're I'm getting hopeless and wanting to give people a reward for the solution.

 

If you need any further info, please don't hesitate to ask. I'll be happy to provide any info you might need.

 

Kind regards,

Cr1ngE.

[narrdarr]

is chrome open in background?

try disabling second monitor

are you playing in window or full screen?

what are your temps?(cpu and gpu)

does this happen in other games?

[Cr1ngE]

1 minute ago, narrdarr said:

is chrome open in background?

try disabling second monitor

are you playing in window or full screen?

what are your temps?(cpu and gpu)

does this happen in other games?

is chrome open in background? - No.

try disabling second monitor - I tried that, does not work.

are you playing in window or full screen? - I tried both.

what are your temps?(cpu and gpu) - They are well within acceptable levels. 

does this happen in other games? - It happens in Valley Benchmark too.

[narrdarr]

17 minutes ago, Cr1ngE said:

is chrome open in background? - No.

try disabling second monitor - I tried that, does not work.

are you playing in window or full screen? - I tried both.

what are your temps?(cpu and gpu) - They are well within acceptable levels.  

does this happen in other games? - It happens in Valley Benchmark too. 

are you using catalyst, crimson, or adrenaline driver? 

have you try one of the others?

 

[Cr1ngE]

13 minutes ago, narrdarr said:

are you using catalyst, crimson, or adrenaline driver? 

have you try one of the others?

 

I use the Adrenalin 2019 drivers, I didn't even know there was an alternative. I'll look into it and let you know if it worked.

Thanks!

[narrdarr]

38 minutes ago, Cr1ngE said:

I use the Adrenalin 2019 drivers, I didn't even know there was an alternative. I'll look into it and let you know if it worked.

Thanks!

be sure to use ddu

[Cr1ngE]

I removed my drivers in safe mode with DDU and installed the CrimsonReLive 17.40 drivers, with little effect. 

I don't think it's driver related.

 

Anyone else has some suggestions?

[Cr1ngE]

Well, nobody seems to be able to help me, but I have some extra info. I hope this helps to get towards a solution.

 

This is a recording of a session of PUBG I played earlier today. It's only recorded at 60fps, but never the less you barely see the stuttering.

You can see some of it at 5:50 but it's very limited. That surprised me, to be honest.

https://www.youtube.com/watch?v=0r1C3y3ozMw

 

What more important to know is that my GPU has a led bar that indicated how big the workload is. I noticed that when I get severe stutters, the ledbar flashes off for a fraction of a second before going back to full load. It also cancels the white noise it makes when under full load for a fraction of a second.

 

Can this be power unit related. I have a CoolerMaster G550M at the moment. Is this not sufficient for my setup?

Is there any way to test this?

 

Whoever is able to help me, thank you in advance. I owe you big time.

[narrdarr]

do you have another psu?

 

[Cr1ngE]

10 hours ago, narrdarr said:

do you have another psu?

 

No I don't, If I had I would have tested already It's a bit silly to buy a new one, just to find out that it is not part of the issue.

[narrdarr]

You could just go to best buy and return it if it work.

[narrdarr]

double post delete